Top 10 Philips GOGEAR SA6045 MP3 Player Questions & Answers

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Question

  • 19,574 People Helped

File Format Not Supported!?!?!

I've had my 4GB for a couple of months and the other day I was loading some podcasts on it. After I finished loading them, I got in my car turned it on and it says file format not supported. This has never happened before. The stuff that was already on my mp3 was fine except the new stuff won't play. I plugged it back in looked at my list and saw that there were like two albums that had weird file names like " a./fdsdad)32545.;$" or somethin like that turns out they were some albums that were already on there. I don't know what to do with it. of course phillips tech support was no help. any ideas?

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Answer

  • Most Helpful of 9 Answers

did u guys try 2 transfer the songs in mp3 format? cuz if ur using an mp3 player and the format of the song is not mp3 then its obviously not gonna work... but if u did try that then no idea.

Posted on Dec 08, 2007

Question

  • 7,842 People Helped

I have a GoGear device that won't charge

Its a GoGear SA31xx and charges via usb, but when its plugged into my PC it just doesnt charge at all. It recognises its plugged in and i can upload stuff to it but the battery symbol stays on low and it won't stay on for more than a few seconds after its been unplugged. I tried resetting it but no luck... any ideas?

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Answer

  • Most Helpful of 8 Answers

Hi, I had the same problem with my SA31xx, when I plugged it into my PC it made the normal usb sounds and then a flash symbol appeared over the battery on the screen. It would not charge at all, I replaced the usb cable and it now works perfectly. Hope this helps.  

Posted on Mar 30, 2009

Question

  • 11,805 People Helped

I turn on my Go Gear and it freezes

When I turn on my GoGear 4G, it get to the screen that displays GOGEAR and it won't go any farther. I reset it and sam thing happens. I have done this at least 5 times and still, can not go any farther. Now what do I do?

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Answer

  • Most Helpful of 5 Answers

Get a firmware upgrade...whenver you reset the device it reset the firmware install..so get the firmware upgrade and that should solve the problem you are having..hope this solve the problem

Posted on Jan 27, 2008

Question

  • 12,659 People Helped

Philips Media Player SA60xx

Ok well i cant convert movies to play on my gogear can anyone tell me what to do or what website to go to?

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Answer

  • Most Helpful of 12 Answers

I have SA60XX with 2 gb. My problem is I cant connect this device with my laptop, when I connect it is only going to charging mode but I cant transfer my any data from my laptop to this device. I am very frusted anybody help me.

Posted on Mar 19, 2008

Question

  • 6,485 People Helped

Por favor nesecito su ayuda por favor PHILIPS GoGear SA6045

Por favor amigo nesecito de tu ayuda.. lo intente reparar con el ultimo device manager y no paso nada... lo intente muchas veces y no paso nada.
Al encender mi philips aparece una pantalla que me dice "Initializing" y otra pantalla que dice Gogear.. y eso es todo, luego de ahi se vuelve a apagar.POR FAVOR TE LO AGRADECERIA DE ANTEMANO.. TE LO AGRADECERIA MUCHO

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Answer

  • Most Helpful of 6 Answers

Yo tube el mismo problema y lo repare, ingresa a la pagina oficial de phillips y es acutalizar el DEVICE MANAGER ( http://www.support.philips.com/support/downloads.jsp?userLanguage=es&userCountry=ar ), luego ingresa en la pagina de INFORMACION DE CONTACTO Y ASISTENCIA, ingresa el modelo de tu equipo que en este caso seria SA6045/85 y luego en la siguiente opcion "como se reinicia el reproductor si se bloquea o se detiene", sigue bien las indicaciones y te resultara. yo lo hice de esta manera, abri el Divice manager actualizado, presione el signo + del reproductor y sin soltar lo conecte al pc y presione en el programa reparar. En este paso el reproductor no se enciende pero dejalo presionado como 5 minutos y el programa te indicara que esta listo. Luego desconectalo y trata de prenderlo, quesas no se prenda por falta de bateria a si que conectarlo al pc y veras. Ojala les resulte. (http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=CL&slg=ESP&cat=MP3_PLAYERS_CA&sct=SU00304_SU&grp=PORTABLE_ENTERTAINMENT_GR&ctn=SA6045/85&mid=Link_FAQs&session=20090825220818_200.111.181.38&hlt=Link_FAQs# )
Saludos

marcelo (barracuda)
chile

Posted on Aug 26, 2009

Question

  • 20,240 People Helped

File System Error!?

I have had a Philips 4Gb Go Gear player for about 3 months. It's been working great until about 4 days ago. I try to turn on my player and it stays on the Go Gear screen for about 10 seconds than shows a white screen that says File System Error and then shuts off. When I plug it into the computer it charges, and my computer makes a noise like it recognized it,but my computer will not recognize it. Please Help, I'm only 12 and I spent all of my money on this player! It's driving me nuts!

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Answer

  • Most Helpful of 18 Answers

Ok, so what you need to do is plug your player into the computer. Then, in the go to my computer in your start area.
In your computer folder, you should have a removable disk (D:), this is your player.
Right click on the tab and go to Format, click on quick format and then start.
The next window that should pop up will say that it will may erase all the files on the device. That is ok. It will erase all the music you had on there, but that is easy enough to load back on.
Wait for it to finish, unplugg it, turn it on, and you should be good. All you have to do now is reload the music!
I had to figure this out for myself just a few minutes ago because I was having this same problem. Good Luck!

Posted on Oct 30, 2008

Question

  • 11,438 People Helped

need download phillips gogear 4gb software

My cd crashed i need download the software anyone can help
need download phillips gogear 4gb software

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Answer

  • Most Helpful of 3 Answers

i need downnload phillips gogear 4gb software to add hardware

Posted on Aug 03, 2009

Question

  • 36,876 People Helped

what video format does gogear vibe use?

what video format does gogear vibe 4GB use?

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Answer

  • Most Helpful of 8 Answers

my mp3/4 does not play video when you click on vidio it says video format not supported

Posted on Dec 26, 2010

Question

  • 6,284 People Helped

my gogear vibe says file system error...what do i

my gogear vibe says file system error...what do i do to make it work again?

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Answer

  • Most Helpful of 3 Answers

Hello,
if your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player.
If the PC can not see the player you could try to make firmware upgrade.
I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
bye, gylacz

Posted on Jan 10, 2011

Question

  • 8,021 People Helped

i tried the reset button

i tried the reset button but it cant reset. it turns off at the welcome screen

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Answer

  • Most Helpful of 3 Answers

Hi, there are two types of reset mode:

The soft rest,
And the hard reset.

soft reset by pressing the power button and volume up (+) button together. if It didn't work. you can do the hard reset.

hard reset by pressing the reset button (its a small hole next to usb connection socket) with a safety pin. It worked. Thankfully it does not delete any of the content on the device .

Have a nice day...

Posted on Feb 25, 2011

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