20 Most Recent Whirlpool ED5VHGXM Side by Side Refrigerator - Page 2 Questions & Answers

if its hot, you have to disconnect it, it has a fan in the back of the refrigerator blowing the compressor so that fan stop working or its stuck on something so what you got to do its to replace it or just to make sure its not stuck on something!

Below that panel in the freezer (evaporator cover) is the drain trough. Most likely it is clogged.
Using a baster, with hot water and bleach mixed deluge till it flows down to the drain pan underneath.

The filter should be turned Counter-Clockwise for removal

Here is a link to Whirlpools User and Part Manuals=> From the drop down choice choose Consumer and paste or write ED5VHGXMB10 and then click search.
And below is a link to Point and Click=> I believe your water supply line has a pinhole in it and you should shut off the water at its source to pevent any electrical shorting. Here is a front view of your refrigerator=> ED5VHGXM10
I believe it is either the tube filter inlet or the tube filter outlet=> 8201597 or 2255153 You may find locally, If you need me please let me know, Thanks, Sea Breeze

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then... Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator Repairhttp://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaningRefrigerator Troubleshooting Refrigerator Compressorhttp://www.fixya.com/support/r3885294-refrigerator_troubleshootingRefrigerator Compressor Start Capacitor and Start Relayhttp://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitorheatman101 ..

It is ok to plug it in, you just need one hour for compressor oil to balance down.

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hello,
Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.
Good luck......

If its mounted under the freezer door it might be easier to remove the toe plate grill

Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101


oiy

Hi,

Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101

The water filter cover is the round thing you see in the toe grille beneath the freezer. It will have a handle that should be horizontal. To remove the filter, turn the handle counterclockwise 1/4 turn, then pull it out. If you have trouble, try removing the toe grille so you can get better access to it. Once you have it out, be sure to take the handle off the old filter and on to the new filter. Be sure to remove the red cap on the pointy end of the filter, then stick the filter back where the old one was. Be sure to push firmly when you turn the filter clockwise 1/4 turn. After you have the filter installed, be sure to take a big glass and run the water for a few minutes.

Yes, this is a symptom of the water filter in need of replacement, I would recommend starting with filter replacement, if that doesn't solve the problem, then I recommend checking the water supply at the back of the refrigerator. Shut the water valve off that is inline to the refrigerator, disconnect the tubing from the refrigerator at the water valve or the water tube couppler on the back of the refrigerator, have a container available so that you can run about 1 or 2 gallons of water out of the water supply tube in to the container to be able to see if the water pressure seems to be strong and if there is sediment or other foreign matter that needed to be flushed from the system. If water supply seems good then reverse the process to supply water back to the refrigerator. If water supply is not good you need to have a technician or plumber check into the water supply further.
GOOD LUCK !

Hello,

Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.

Check your breaker box.

I will give you the procedure to test the compressor.

Testing the compressor with no other wiring in the circuit is called the direct test method. Remove all electrical components from the compressor in order to perform this test.

The tester leads are marked RUN, START, and COMMON. Connect the common lead to the common terminal of the compressor, the start lead to the start terminal and the run lead to the run terminal. The other two leads are for a start capacitor (if used). When not in use, attach the two leads together and place the toggle switch in the OFF position. There
should not be any bare leads touching the cabinet. Plug in the tester and flip the switch to the start position. When the compressor starts, release the switch to the run position. If the compressor is operative, it will continue operating on the run windings. Ifthe compressor fails to run, the compressor is defective and must be replaced.

This sounds like a common defrost problem. Either the defrost timer or defrost heater. Here is a couple links that should help
http://appliancehelponline.com/defrostheatervideo.html
http://appliancehelponline.com/defrosttimervideo.html
http://appliancehelponline.com/refertopdefrosttimer.html
http://appliancehelponline.com/referdefrostheater.html