20 Most Recent Logitech Harmony 550 Remote Control - Page 3 Questions & Answers

Hi.

Perhaps you do not already have the Harmony software installed on your PC?
If not, it's on the CD and you will need the USB cable to connect the remote to PC, but that comes much later after you have constructed a configuration on your Logitec account. Then the 550 should certainly be able to show more than just the welcome message.

You don't really need the CD because you might as well download the latest software version from the Logitec website for 550, install it on PC, and get the full instructions there.

Next register using the software on PC and check that you have the the latest firmware according to the instruction manual. The on-screen guide on PC will lead you through making a configuration for your devices.

Regards
Chas

I don't think you need the disk, logitech.com has all the software on their site. Here is a link to the download:
http://www.logitech.com/en-us/440/3742?section=downloads&bit=&osid=14

First of all, here is the main ONLINE SUPPORT page for your model:

http://www.logitech.com/en-us/440/376


All your questions can be answered in the FAQ section on the Support page.

If you want to download a manual then click on the following link:

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/3938/~/manuals-for-harmony-550-advanced-universal-remote


Or click on this direct link to the PDF version of the manual:

http://logitech-en-amr.custhelp.com/ci/fattach/get/324882/


You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, the follow the onscreen instructions to install the software on your computer.

To view the Support Page just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

Thank you very much and good luck.

Try removing the batteries and updating the program from the Harmony software. Then replace with new fresh batteries. This may not fix your problem but it often does the trick. Sometimes these remotes get "confused".

Harmonys are programmed with a computer over the internet. In order to change the input you have to log in to the account that was used to program the remote. Who programmed the remote originally?

It is not possible to put this remote into learning mode until after you hook it up to the computer.

The ease of this remote is to be able to hook it to the computer to program it. Its simple and easy, all you need is your device model numbers and its good to go.

i have the same remote have you run the set up thru the pc yet?

HI cHECK IF THE REMOTE IS SOILED OF ANYKIND OF LIQUID IS PRESENT INSIDE THE REMOTE
cLEAN THE WATER OR ANY OTHER THING AND REPLACE THE BATTERIES

THANK YOU

Hello;

Try the following procedure:

After you've installed the batteries,

1. Go to www.logitech.com/myharmony and log into your account
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote on your device(s) to confirm

If this doesn't solve the problem, search Logitech's "knowledge base" or contact customer support.

Hope this helps ~

Hi. Here is the Harmony support page -
http://www.logitech.com/en-gb/support-downloads/downloads/universal-remotes/devices/376?WT.z_sp=Model

HTH
Chas

you may have a "stuck button" this usually triggers safe mode.


check for stuck buttons if you dont have any
do the following

1.Remove the batteries
2.Press and Hold the #2 Button
3. Plug into the USB port of a computer dont release #2
4. That should unlock safe mode If you need further help, I’m available over the phone at https://www.6ya.com/expert/sebastian_77d678f854ac506c

The PS being gone has nothing to do with the problems with the TV turning on and off.
The TV clicking on and off might be related to an issue with the TV itself

Hi. This error message indicates that there is a button on your remote that is stuck down. Please do the following to get your remote working again: 1. Remove the battery from the remote.
2. Push in, and massage each button to ensure that it is not stuck down.
3. Replace the battery, and connect the remote to your computer.
4. Click 'Update Remote.'

You should just be able to press the "Devices" button and select the device of your choice.
You may have to reprogram the remote.
To do this, plug your remote into your computer with the USB cable, go to www.logitech.com/myharmony , sign into your account, identify your remote, delete existing device(s) input, and reprogram from scratch (if you remember, this doesn't take long).
But before you do, check the user manual located at http://images.harmonyremote.com/EasyZapper/Downloads/UserManual/550/enu/550_UserManual.pdf
and see if there's a handier way to bring things around to the way you want.

Hope this helps.

Does the 550 have a "sync" button to finalize the data installed during online programming and/or did you follow all the steps to complete the proramming for the 550? If you did, and it still doesnt work, I suggest contacting the staff at Logitech or bringing it back to the dealer from whom you bought it for the purpose of clarification or return. Or, maybe the dealer can program it for you.

Try re-entering the code for the device... keep a record of the codes you use and try one of the other available codes, they may have a better results.

I suggust going to www.logitech.com web site for troubleshooting. The guide is easy to follow with step by step instructions. In no time, you WILL have your remote working properly again. PROMISE! Have a good day!

hi,
Logitech 550 is an universal remote for for controlling different tvs and other equipment. so you will not get instruction on its manual for your tv, will get only the way to program with your tv. You have to go through the user manual of your television for, how to set the favorite channels. can find any where in the tvs menu option. you have didn't mentioned the model number and brand of you tv. if you can sent that details, i think i can help you.
ok