20 Most Recent Tomtom One Europe v2 GPS Receiver - Page 7 Questions & Answers

THIS link from TomTom website should explain everything in detail.

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you fix your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid

Hi,have you tried resetting or installind back up disc.

hey there you can use this link I think it can help you out with problem http://thepiratebay.org/details.php?id=3433922

that is a easy problem to solve

The switching off problem can be generaly be attributed to 3 causes:

1. Battery is not being charged enough ( charging via USB from a PC will take days ) your charger could be putting out the correct voltage but not enough current.
2. The battery is on its way out. TomTom batteries have a set lifetime where they gradualy take less and less charge. if your battery capacity is low then you might just have enough power in it to allow the TomTom to start up but then it shuts down again shortly after. ( You can check this becuase if powering the tomtom via a power supply the tomtom should remain switched on ). If this is the case , then it probably proves the battery is the problem.
3. Faulty software ( very possible ) . I have found that where certain files are corrupted on the SD card the TomTom will shut down at some point in the loading up cycle. The reasoning being that if the TomTom cannot procede with boot up , it will either hang or shutdown or load up incorrectly.

If you made a backup of your SD card then formatting and reloading the files from your PC might cure the problem.

GOOD LUCK

Can you tell me . After you installed the Western Europe map , did you at any time activate it ? ie , did you have to enter an authorisation code ?

try putting an external aireal on it

wrong language and i don't know how to correct it to english.
thank you john t.

Hi there, I have a user guide for this product. It is only a few pages with no actual technical specs on it just normal care guides and how to use. I have been having issues with mine. It never picks up GPS fast enough, the speaker on the GPS comes on and goes off all the time i get incorrect directions sometimes. Anyone else having these issues? how did you sort it out?

a lot of heat will cause your screen to go blank

Hello,
Is the signal Strength when your outdoor is high??...If not then there can be a problem with your antenea...Thank you..

Please post back for further assistance..

Kind Regards!!...

Hello.
I would need more information before I can give you the best advice. I gather from your message that the tomtom doesnt work ? So , can you tell me what it does do at the moment ? ie . does it switch on ? do you get any sounds when you start it up ? is there anything on the screen at all ?

Hi, If you bought the unit NEW then it should already be activated AND you should have a product code too. If it's missing it's code then contact the retailer and get an exchange unit or get him to find the product code as it should have been in the box. If you purchased it second hand then I would have thought the previous owner would have / know the product code and in any-case it should already be fully functional. Sorry I can't be more positive for you but these are the facts. good luck

17186583690 MICHAEL BURNS I HAVE ONE WITH A LOCKED CODE A GUY GIVE IT TO ME HE DOES NOT KNOW THE CODE I NEED TO UNLOCK IT NOW PLEASE SOMEONE HELP ME 31 MALE JAMAICA QUEENS NEW YORK

Do you have an account at TomTom?
If not, make one here:
http://www.tomtom.com/myTomTom/myProfile/index.php

Do you have TomTom Home installed?
Find it here:
http://www.tomtom.com/plus/service.php?ID=17

Connect and update after completed previous steps...

http://www.tomtom.com/support/index.php?Language=1&query=start&FID=9080

Since you mention that it seems to feel different when pressing the on/off button, I can ask if you feel it "click" when you press it? If not, chances are the actual button mounted on the PC Board has broken off of the board. These buttons are mounted using "suface mount technology" which is less durable than through-hole... what that means is that if the button was pressed rather hard even once, it will come off the board and need to be re-soldered on. Other related possibilities are that the plastic "nib" on the end of the button (found inside the unit) has broken off and a new button is required. Don't scrap out the unit, if you or someone you know has good soldering skills, might be worth trying.

Hello LUCKYPURPLE,

The problem could be either with the charger, the battery inside of the GPS, or could be a more serious hardware failure.

You don't mention what method you are using to charge the GPS. Most GPS units can be charged three different ways: connection to the cigarette lighter / accessory jack in your automobile, connection to your computer via a USB cable, or from an electrical outlet using an AC adapter. To determine if the charger is at fault, try charging the unit using a different method. For example, if the GPS turns on after charging in your vehicle but not after connection to your computer, the problem likely lies with the USB cable or port.

If the unit does not turn on regardless of what method you use to charge it, then you likely either need to replace the internal battery or have the unit serviced by a knowledgeable technician.

Best regards,
Ken
Go Ahead. Use Us.

Yes, try planning preferences...

This link to the TomTom site refers to your prob. Haven't read thru' it but maybe it's the solution.

http://www.tomtom.com/support/product.php?ID=1679&Language=4&query=red+x&FID=6363