20 Most Recent Tomtom One Europe v2 GPS Receiver - Page 5 Questions & Answers

When you turn off the device with power button, you actually set the device in stand by mode, not fully turned off.
This state will drain the battery.

The only way I know to turn device fully off, is to do a reset with paperclip at bottom of device...

The most usual reason for this is a corrupted map. Try reloading the map. This certainly worked for me.

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I to had this same problem. I just about pulled my hair out. The way I fixed mine was to use Tom Tom Home to operate the Tom Tom. It was able to get past the loop and finish the initial set up. I then unhooked it from the computer and it was working by itself.

go to the below given page and enter your model. u ll get the required drivers

http://www.magellangps.com/support/index.asp

Lorna R from the UK support team solved my problem - but it did require some persistence. If a folder FOUND.000 exists on your device then firstly delete it. I turned off my virus checker and all other programs. Then:

STEP 1 Check your Internet Connection

- Make sure that you have a fast broadband Internet connection, ideally 2mb/s or higher
- Check that you are not at the end of a British Telecom exchange. If you are, then you will find that you are not receiving your advertised Internet connection speed and the connection will be unstable. This can mean that any large downloads via TomTom Home may time out and not download fully.
- Make sure that you are connected to the Internet via a Network cable and not wirelessly. You can plug a network cable into the back of your Router and connect it to the network card on the back of your computer. Also, if you connect wirelessly, you have an extra layer of security which can interfere with downloads.
- Please ensure that your firewalls are configured to allow TomTom Home to connect to the Internet fully.

STEP 2 Reinstall TomTom Home

- Download and install TomTom Home from : http://www.tomtom.com/services/service.php?id=16&tab=87
- Open TomTom Home 2.6
- Click on ‘Remove Items -> Items from My Computer’
- Tick the option for ‘Applications’
- Tick the option for ‘Maps’
- Click on ‘Remove Selected Items’

STEP 3 Make a manual backup of your device

- Connect your TomTom to your computer and switch it on
- On a PC, create a new folder on your desktop and call it 'Backup'
- On a Mac, create a folder on the desktop and call it 'Backup'.
- On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. TomTom (E:), double left click into it.
- Click on Edit -> Select All, then click on 'Edit -> Copy'
- Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste'

- On a Mac, you will see the TomTom device on the Desktop, double click into it.
- Select and copy all of the contents of the TomTom device.
- Go to your backup Folder that you have created and double click into it.
- Paste all the files into the backup folder.

Please also look at the following webpage in how to do this:-
http://www.tomtom.com/3171

*IMPORTANT*

Only proceed with Step 4 and 5 when you have successfully completed a manual backup of your device.

STEP 4 Remove the Map Folder from your device

- Connect the TomTom to the Computer
- Browse the contents of the TomTom via 'My Computer', (on a mac, click on the desktop icon for the TomTom disk)
- You will see the Files and folders for the TomTom.
- Delete the map folder e.g. Western Europe, or Western and Central Europe, or United Kingdom and Ireland

STEP 5 Download your Latest map Guarantee

- Open TomTom Home
- Log in to your TomTom account
- Click on Tools -> Use Latest map Guarantee
- If you see a map available for download, click on 'Get it Now'.

The map can take a few hours to download depending on the map size and your Internet connection.

If you find that your map is taking more than 5 hours to download or the Download does not install correctly, then unfortunately your Internet connection is preventing the map from downloading correctly. Ideally, you will need a faster and more stable Internet connection.

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you may have run out of memory for the full map, your device can use a 2Gb max SDcard which should be enough for all your maps. It will have put placeholder there and tryed to drop the full map but you can only see the bit it could store to the memory.

I thought that the ONE came with the maps. I have the ONE XL and love that it is portable, I take it everywhere. That is definitely one of my favorite parts of the GPS, that and I don't get lost anymore!

goto the main menu, change preferences,to the last page, show version, the product code should be at the top.

Take the Tomtom to a shop and trade it for a garmin unit. It has global map and u can navigate country such as Vietnam with it.. using GSP coordinate.. also there is a Garmin map for Vietnam free on internet.. just google it and you will find it.

Try remove SD card from slot and press start button again, if tt start   you have problem with card (tt files) let me know how is going 
[email protected]

If its a tomtom one V2 then the only way to charge is via USB . Looks like you need a repair. There are many places to get it repaired other than TomTom but we need to know where in the WORLD you are ? Theres no point in telling you theres a repair shop in Downtown Sidney if you actually live in France .

I have a Tom Tom One and sometimes it behaves as if there are no satellites no matter how long it is switched on for but I now just drive off and within a few seconds (30 seconds at most) is it suddenly acquires the satellites and it's OK. It just seems to be a quirk of the device and it doesn't do it all the time.

If it still does not acquire satellites on the move then it is probably faulty and needs to be repaired.
HTH
Peter

You can do this. What you need to do is choose Navigate then POI. In here there is a Search button that will allow you to search the address. Just as a warning: It rarely works. If this is a place you go to often, you can add it as a Favorite. Just go into Add Favorites and scroll until you see My Location. Then set it and name it. You will have it from then on.

Download UK and NL postcodes:
http://tomtom-uk.custhelp.com/cgi-bin/tomtom_uk.cfg/php/enduser/fattach_get.php?p_sid=TaTsg_Vi&p_accessibility=&p_id=3025881&p_tbl=1&p_created=1200306922

Download the zip archive to somewhere on your PC.
Right click on "zip.zip", and select "Extract all".
It should extract to produce a folder called "zip" with four files inside.

Using Windows Explorer, you can copy and paste that folder onto the TomTom drive, replacing any existing folder called zip that may already be there.

When you have finished, if you run Home and view the "contents of my device" it should show the postcodes as v701 for the UK and v704 for the Netherlands.

One way roads should already be a part of the map, look for tiny black arrows in the map that indicates one way roads...

go into safety prefrences to alert sounds his should do it.!

have you tryed putting a pin or needle in the little hole on the back to reset it.??

I am sorry to be the giver of bad news. Unfortunatly , nothing can be done without a product code that authorises the maps. The only way is to buy a map from tomtom and it will come with an activation code.
Basicly , in your case , its like having a car and losing the key . The only way to use the car is to pay out and buy another key , or pay out and get someone to change the locks . Either way , you have to pay .... sorry !
One last method is to get some car thief to brak the lock and hot-wire the car ...... but you will have a broken door lock and broken steering lock ................ same with your tomtom , there are ways to force it to work ( hacks ) , but these ways are dodgy and you will then have an unauthorised tomtom with hacked maps.
Which route do you want to go down ?

good luck.

Hi,
First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it.
Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update.
There are several ways to obtain maps

• buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
• buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
• buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
  

With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.

Good Luck