20 Most Recent Hatco C 24 Compact Electric Booster Water Heater Questions & Answers

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Hi you may have taken care of this by now, but anytime they start leaking from the bottom, they have rusted out and you will need to have it replaced.
Shastalaker7

I have some one getting back with me on particular numbers but it has been my experience they are either good or bad.If you show continuity then it is probably good.when checking continuity make sure you unhook both wires from element.then check from one side of element to the tank for continuity you should not get anything the meter will read ol.if you do get a reading then the element is bad replace it.

hatco booster heater leak at pop off valve

It is not unusual for an element to fail when turned on after non-use.
Turn off the power, and check the electrical resistance of each element. If either is infinite, then it needs to be replaced. Also, if only one is bad, then it can cause the whole unit to malfunction and not heat the water.

if the valve is plastic just tied down w plyers

faulty, replace it because that leak has damaged the tank inside it must all rusty and will give up soon

there is no extra conectio,n it is just a pressure release valve

A hatco C9 or C12 would be plenty big enough.I would use the larger kw unit if incoming water is very low,but it needs to be 140 degrees coming in so it doesnt sometimes trip the hi limit.

#1 I would check that you actually have 3 phases connected. #2 I would also check the ground. There could be a loose ground, or depending on the installation, the ground could be defeated by rubber washers in flex lines. Fix this by running a wire from the casing of the water heater to the pipe, bypassing the flex lines.
#3 Replace the thermastat. The thermastat has the reset button on it.

#'s 1 & 2 are very minimal in cost. #3 is still affordable.

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To find out you need to cut away the white cover to see where the leak is coming from. This white cover is just cosmetic.

If the leak is on the connection where the supply line comes in, then is usually can be fixed.

If the leak is on the metal of the tank below the connection, then there is no fixing it. The metal just below the white plastic is part of the tank.

If the leak is on the connection, it can all be replaced. I recommend replacing the nipple going into the water heater with a 3/4" x 3" brass nipple. From there I recommend using a 3/4" x 3/4" x 18"-24" copper water heater flex. This assuming that you have a flex line installed now. If not I still recommend the brass nipple and the copper flex, but you can get a 3/4" Sharkbite Male adapter to adapt to copper pipe. (Use this fitting instead of having to solder. This fitting is found at Home Depot and Lowes. Be sure not to have any burrs on the copper pipe, because Sharkbites use an O'ring which can be damaged by any burrs.)

If you have a different plumbing installation, please contact me.

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They should stand behind their product. You may have to take them to small claims court as they will probably not pay for any install charges. They will probably offer to exchange the tank.

I don't know how high the water got but if only the burner was covered it is probably just dirt. Try replacing the thermocouple this is usually less than $10. If the gas valve itself was wet REPLACE THE WATER HEATER!!!!!!! Never trust a gas valve that has been wet!!!!! It can seem to work just fine but get stuck in the open position defeating all safety measures.

If the build up is really bad you will have to take the whole unit apart. Remove all the elements and break up what you can with a wire coat hanger or something similar. Use a product like Lime Away. Check the elements carefully as they can be damaged by build up. You probably have one or more burned out from this. Check continuity and replace if needed. Make sure the wattage is the same as the old one. If it is a different shape make sure no element touches another. This should solve your problem

There are 3 or 4 elements in there. One or more are bad. Just disconnect the wires and check for continuity. Check the thermostats too. The most common problem is sediment build up. If it is really bad you have to take the elements out and flush out the tank. Use Lime Away or similar product. Sometimes there can be so much build up there isn't room for the water and it will burn out the elements. This only has a 5 gallon tank so it doesn't takd much.