20 Most Recent Sub-Zero 650/SRH Stainless Steel Questions & Answers

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There is defrost heater which comes on in defrost cycle. defrost heater stays on certain time(lets say 15 min), but lets think it came on to defrost and melted all ice of the coils during 5 min, but we still have 10 more min design for heater to stay on. if heater will stay another 10 min it will warm up your stuff in the freezer, so everything will start to melt. to get around this, all freezers have limit thermostat(defrost thermostat), when that thermostat feels heat from heater, it will shut power off to the heater, so it still in defrost cycle, but heater will be off for another 10 min. When that thermostat get stuck in closed position(does not shut power to the heater when all ice melted out), you will have defrost overheat. so most likely that defrost thermostat needs to be replaced. here is the video how i replaced it on subzero pro series.

when "vacuum condenser" or "service" lights r on, it means compressor is running more time than desired. most common issue that freon leaks out at evaporator in fresh food section. thats the most common issue with all subzero models. Hope thats helpful.

Make sure the condenser is clean. Instructions are in your manual or subzero.com. If cleaning it doesn't work call for service

Lift the lip of the gasket from the side, and unscrew the screws holding the gasket holding bar. Rest is easily figured out how.

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
But is probably a common defrost problem The ice build up
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

If you need more help go here:

http://www.applianceaid.com/procedures.html

MORE TIPS AND TRICKS:
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STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
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WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
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Service flashing- 1. Ice maker not working 2, Rise in temperature 3. Condenser needs cleaning
To Clean Condenser 1. Remove Grille 2. Brush with a soft brush 3. Vacuum being careful not to bend fins.

Could be a bad thermistor.
Better to call for service.
Sub-zero refrigerator repair in Garden Grove and Huntington Beach, CA

there are three screw on the bottom side that hold it down take them out it will come off

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Good day,
Sounds like your in the right area. The light sets when the board feels the compressor is running too much, which may still be true.
Take a look at my last post on Sub Zero's

http://www.fixya.com/support/t4307793-650_sub_zero_vacum_condensor_error_code

Good day,
Cleaning the coils on a Sub Zero should be a routine procedure.
At least once a year.
Unfortunately the depth, fin design and overall layout of the Sub Zero machines does not lend itself to vacuuming.
The coils, to be cleaned properly must be blown out, from both ends.
Service techs carry nitrogen tanks or air under pressure with a hose to do the job.
If you do not have access to one of these devices, a quality push/pull shop vac with a crevice tool and some patience will do the job.
It's ugly and messy but there is no other way to do it properly.

It should be done as soon as possible, and if it produces no results on frig temperature a service tech qualified on Sub Zero should be called since it could easily be a serious problem.

It is the newly adopted power saving technique. There's nothing to worry about it.

yes you have 2 compressor. ona for fridge one for the freezer..