20 Most Recent Haier HDC10LBS Stainless Steel 10-Cup Coffee Maker Questions & Answers

Hi, If this has happened twice, I would suspect there is a weakness in the production process. However, this doesn't answer your question. The Sender should have had insurance during the shipping, so you can claim reimbursement for purchase and shipping from them. If you purchased the item through "ebay" or "amazon" you would be covered by there payment protection. I advise you to open a complaint ticket with them. If you didn't use these, you may be able to advise them that you will be contacting "trading standards" or the american equivalent, either way, you should be able to get recompence for your loss. Hopes this helps, and good luck with your problem. Kind regards David

You may download a copy of the manual from http://www.nodevice.com/user_manual/haier/others/1324900560_hdc10lbs.html

If you havent found one yet, Haier makes the parts for this, I just found them. the model# is HDC10lbs the company's phone number is 1-800-313-8495. I just bought the pot and the filter. Diane Ballard St. Louis, Mo.

I just bought one at Walgreens

here's a new one http://www.thebigcoffeestore.info/send.php?s=aHR0cDovL3JvdmVyLmViYXkuY29tL3JvdmVyLzEvNzExLTUzMjAwLTE5MjU1LTAvMT9pY2VwX2ZmMz0yJnRvb2xpZD0xMDAwNSZjYW1waWQ9NTMzNjkxMzYwMyZjdXN0b21pZD0maWNlcF9pdGVtPTExMDc0MjI5NTc4MSZpcG49cHNtYWluJmljZXBfdmVjdG9yaWQ9MjI5NDY2Jmt3aWQ9OTAyMDk5Jm10aWQ9ODI0Jmt3PXJzcw== If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Hello, amI was trying to help you out here. Maybe this will help some? I was going backto some customers that asked questions in the recent past and even fartherback. It appeared that no one answeredsome of them, So, I thought I would take some of my personal time to see if Ican help. Even though this Informational site may not have your exact model orbrand, this site will help you a lot. Here is a site link about everything you want to know about CoffeeMakers and possibly yours, from repair to trouble shooting it. b>http://home.howstuffworks.com/coffee-maker4.htmPlease if this helped you at all, if you can find the time and in your heart torate my help and some kind words written would be appreciated for my free help, I would appreciate it. Here is also my direct link to my own pages of other areas of my expertise forother problems you might have in Automotive, Appliance, and Electronics. DropIn anytime for my help.Thanks, Mikehttp://beta.fixya.com/users/mc1bean