20 Most Recent Electrolux 37 in. Designer Series E36IC75FSS Electric Cooktop Questions & Answers

Without being there to troubleshoot further, the first thing I'd recommend is checking the breaker. It'll most likely be in the breaker panel outside the house... in the BIG panel. This is a 240 Volt unit, so what you'll be looking for is a "dual" breaker. They'll be connected together.

I'll tell you what... here's the easy way to do it. Simply turn off, then turn on all the breakers in the big breaker box outside. Make sure you have all the computers turned off first, though. You might have to reset a few clocks, but that's OK. I'd bet this gets you cooking again. If not, post back.

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Hi Sue -- when you switched the breaker, how long did you leave it off before switching it back on? Generally, it's a good idea to leave the breaker off (or unplug the unit) for a full 30 seconds before switching the unit back on. If you did have it off for 30 seconds and the error code came on after that point, then it may possibly be a relay isse. That will more than likely require a visit from an authorized servicer to properly diagnose the cooktop. Hopefully the 30-second test prevails and the issue is resolved. Best of luck!

hi i could not find this model in the uk european models but i do no that e90 codes usually relate to configuration problems possibly between user interface and powerboard . solutions are usually expensive. just check that bridging connections at the terminal block are correctly in place.

1. Make sure that you have placed a metal container on the device which is compatible with the Induction cooker. 2. Try reseting the breaker, the instruction are available in the user manual.
Try these. I will be there to help you!

We aren't Electrolux, we are FixYa dot com, and you appear to have fixed it. Resetting the board would simply involve cutting the power to it. Induction cooktops are a relatively new innovation to the home markets are in general, all Induction cooktops fail due to failing electrical components. I have a 50 year career in catering, and 10 years with induction units. Even the catering quality units with a single hob that cost $1,800 fail in 18 months to 2 years. Contact Electrolux direct and ask if they can find the failed component and repair the board. https://www.google.com/search?q=%E2%80%8BContact+Electrolux ..

there should be identifier letters on the terminal board use a magnifier follow the lines that come from each connection on the board.

https://www.support.emea.electrolux.com/en-uk/Hot/Hob/Hob_displays_error_message_E9

Searspartsdirect.com has parts lists and diagrams if you have your model #.

You would have to compare owners manuals and installation instructions of both models.

Do they go out when switch is off?

The breaker can still be the problem. The way to prove it is to measure the voltage at the wall plug where the cook top is plugged into the wall. Unplug the cook top and look at the pattern the plug contacts make. Should look something like a Y. Using a volt meter set on AC and 240 volts put one lead in the bottom leg of the Y and the other lead on one of the other leg contact. You should read 120 volts on each leg. If one leg has no voltage, replace the breaker in the panel. If the voltage is present on both legs of the plug then the breaker is good and the problem lies in the electronics of the cook top or perhaps a burned out heating element.

Unplug the range then you need to take the side panel off and there will be a slide out tray with the lower element in it. Disconnect the old element and reinstall the new unit in reverse order. Hope this helps

Call Electrolux or go to their web site and explain the problem there tech department will be able to tell you if you need a service call or can fix yourself.

you are drawing too many amp. Each appliance should be on always unplug electricity before working on any electrical appliance its own breaker

No it is not normal, I do however assume that you removed all protective covers before use. You will need to contact the supplier of unit or elecrolux for replacement / repair under warrenty.