20 Most Recent Canon imageRUNNER C3170I Color Copier Questions & Answers

Hello, I belive the error of your machine is E225.In that case E225 means CIS light quantity error.Normal light-up of the lamp fails to beconfirmed at the time of power-on andshading correction when a job starts.Disconnect and then connect the connector, Replacethe document lamp (xenon tube), Replace the CIS,Replace the inverter PCB, Replace the readercontroller PCBIf you do not know how to do that please call a service tech.

The SSR has a short circuit.The DC controller PCB is faulty.The SSR used to drive the fixing heater is found to have a short circuit.The error must be reset in service mode COPIER - FUNCTION - CLEAR - ERR.

The iR C3170 has two printer board options. The first is the built-in Canon board and the other is the EFI (Fiery). The Canon board is configured via the touch panel via Additional Functions > System Settings > Network Settings. If the Fiery is attached (there will be a rectangular box on the back of the printer that the Cat5 connects to) it is configured via the touch panel but you access it differently. In the top right hand corner of the display will be an arrow. Press it and the next screen will show printer setup/status.Now for both the Canon and the Fiery, AppleTalk is not enabled by default and therefore has to be if you are going to connect this way. However, if you have the Canon board, it uses the Canon Mac PS Driver v1.40 (or later) that connects via LPR. After you run the installer and then restart (a must) you will have a new option under More Printers called Canon IP (PS). Open this dialog and enter the IP address of the iR C3170 and the queue name of LP. The utility will query the device and choose the appropriate ppd.But if you want to connect via AppleTalk you cannot use this driver. You need to use the ppd only, which will be on the PS driver cd or you can download from the web.Now there are a couple of reasons the print job can disappear when using lpd. If the Fiery is attached, the queue name has to be set, such as print. Note that the queue has to be typed as lower case. If the queue name is not set print jobs simply vanish once they leave the Mac.If you have the Canon board then the queue name is not a factor but there is a setting in the copier called Dept ID and if this is on, it can stop jobs from printing that don't have an appropriate ID. To print with Dept ID enabled you have to use the Canon Mac driver mentioned above. You cannot use the ppd!The driver has the facility to set a user ID (which is generally used for tracking or controlling usage - especially colour) in the driver, located under Special Features. Note that if the Mac only has one user, you can set the ID in the driver and then save the config as a preset, which saves the user having to input the ID every time they print.Hope there is enough in here to help. Get back to me if you still have issues.