20 Most Recent Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum - Page 9 Questions & Answers


There is a motor just for the beater bar, and a belt that connects the motor to the beater bar...either your motor is bad or your belt is broken

Dyson Vacuums | Answered on Aug 07, 2019


  • Defective battery
  • Defective charger

Dyson Vacuums | Answered on Jul 26, 2019


Battery packs on Dyson V6 models are usually good for about 3-4 years. If yours is not holding a charge, I would first suggest replacing the battery pack. Also, I do not see any reason as to why not using it often would affect the battery life since these models are made to be able to stay on the charger for long periods of time without damaging the battery itself. If replacing the battery doesn't help, I suggest consulting with a technician. I hope this helps.

Dyson Vacuums | Answered on Jul 17, 2019


They just pull out on each end. The shaft goes all the way from one end cap to the other.

Dyson Vacuums | Answered on Jul 14, 2019


The latch might be clogged with dirt or gunk

Dyson Vacuums | Answered on Jul 14, 2019


There is a lever on the back of the vacuum you can turn to allow the filter to come out.

Dyson Vacuums | Answered on Jul 14, 2019


If it has good suction but won't pick up dirt off the floor it probably needs the belts or clutch replaced.

Dyson Vacuums | Answered on Jul 14, 2019


The filters might need cleaned or replaced.

Dyson Vacuums | Answered on Jul 14, 2019


The on/off power switch faulty. The switch gets used every time you use it.So It might be that.Unplug it and open the switch.You can use a meter to check it.If it's in the off mode and still sends a signal...it's the switch

Dyson Vacuums | Answered on Jul 01, 2019


Have you tried pushing the peg inwards?
This locking peg should be spring-loaded, and tapered at the top to retract automatically when the handle is pushed down, like a folding umbrella.
However, it could be jammed, so try manual force.
The lock-peg may have trapped a piece of debris around its body.

Dyson Vacuums | Answered on Jun 22, 2019


Sounds IMHO like a faulty connection, faulty switch, or crack in cord.
An electrician or somebody competent with power appliances and a test-meter will need to open and check cord first, then work forwards through switch, wires, motor brushes, etc.

Dyson Vacuums | Answered on Jun 22, 2019

Not finding what you are looking for?
Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum Logo

187 questions posted

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Nick Olsen

Level 2 Expert

196 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1481 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Dyson Vacuums

  • Dyson Vacuums

Most Popular Question

buy replacement battery

  • Vacuums
Loading...