20 Most Recent Ecoquest Flair Air Purifier Questions & Answers

replaced the lamp, still not working.

Check the screen to make sure the plastic piece is depressing the switch at the bottom...the machine will not activate to on if this switch is not on..and depressed by the plastic piece on the Flair SCREEN.

same deal with mine. Im gonna open er up n give a look c. Im thinkin the fan motor is running but not enough 2 turn the blades. Im fixin 2 google fan motors now as a matter of fact.

Hi there,

The black residue is what is in your air. The reason for it to cling to the walls is the Ionization process that the machine creates. The ionization is to create a clean breathing space, free from contaminants. All particles floating in the air will be negatively charged and cling to each other or to objects in the room (like walls) that are positively charged.

If you cook, there is some smoke created, or when you burn candles. These greasy particles will stick to the wall or to surfaces. Cleaning them up regularly might help. You can also try another product from EcoQuest called EcoH which is based on enzymes and cut through that grime easily. That might take the black stuff off the walls.

Dutch

Hi willy,

The ionizer itself shouldn't smell. I wonder if you're smelling O3 (aka ozone or activated oxygen), or if there's a short-circuit of some kind that is causing electrical components to overheat/burn. Burning electronics and singed hair smell more alike than ozone (which isn't the same as ionization, incidentally.

Write back with more details if you can, preferably with any details about your observations.

If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon

Hi lawrsports,

I generally use household ammonia and an old toothbrush, rinsing thouroughly in clean water, and drying them thoroughly. And I do mean _thoroughly_, as-in bone-dry, use a hair dryer if in-doubt.

Putting anything wet, or even damp into a high-voltage environment is contra-indicated.

If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon

get more distance from the two sparking points....with the power disconected, pryde the two metal points apart as mach as possible..to a quarter of an inch!

Your ozone generator may have gone bad. It's the small black rectangular looking apparatus located near the bottom of the unit. It usually has a zip tie holding it to the circuit board. You will have to take the Flair out of it's case to see it. Make sure it's unplugged and remove the bolt from the bottom of the unit. You can then slide the framework out of the casing. It's also possible that it's time to replace your Ceramic Ozone Plates. They have a life expectancy of 2 to 4 years. The Flair has two of them that slide into slots in the rear of the unit. You can see them when you remove the washable filter. All items can be purchased on Ebay. DM

Call (336) 499-2505 and they will email you cleaning instructions for free. Tell them you were on Fixya.com.

You can try washing them, but at least locate some new ones just in case. If the filters are made of paper washing will not work. Make sure the filters are completely dry before you reinstall them.

The motor shouldn't need cleaning that would prevent it from turning on. When was the last time you cleaned the machine?