D-Link DCS-5220 Network Camera - Answered Questions & Fixed issues

New drivers available here http://support.dlink.com/ProductInfo.aspx?m=DCS-5220

http://support.dlink.com/ProductInfo.aspx?m=DCS-5220 Go to this site and download the drivers Then Uninstall old drivers and install new ones

Welcome to Fixya

Try to uinstall and reinstall the software. Ping the camera if you are getting a reply. Reset the camera by pressing the small hole on the side. If everything is already done then same thing occur then you have a defective camera.

Thank you for using Fixya! If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Plug in the network cable first and make sure the following settings are correct:

1. SSID is the same and set to broadcast
2. You are using the same WPA AES password as the router (or WEP password if you are using WEP)
3. The wireless antennae is connected
4. The camera is located not to far from the router

After that, remove the network cable and restart your camera.

Install the installation disk of the ipcamera. Configure the ipcamera base on your requirements. Then install the ipcamera on the position you require.

May be a licence problem do a check using IE
> Tools > Internet Options > Advanced
Scroll down to Security and check the box = Allow the software to install or run if the license is invalid > OK
Restart computer and try your software using IE

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

The first time the camera is installed, you must make sure it is connected directly to the router switch via network cables. This will ensure that it is seen in the install wizard.

Once wireless networking has been configured, save and reboot the camera for changes to remain in place.

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Make sure the router is located near to the camera. This problem may also be caused by too high traffic. Try to reduce the resolution or quality size of your video. This will reduce the bandwidth requirements and will prevent this from happening

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Go to Setup and make sure ALL of the ports are conigured and port forwarding is setup for these ports in both your modem and your router

Make sure you have setup the patrol points where the camera is supposed to patrol. You can test this from Setup.

Also, try to set a small move speed as I find that the image is very blurred to be of much use if the camera moves at the default speed.

If you have configured Motion Detection then your problem may be because the camera only turns on when motion is detected. That is why it will seem as if the camera is dropping the connection.

If motion detection is not configured then you may be experiencing the same thing I have experienced. The camera does not record in full real time. It only gets snippets of information so the subject seems to jump from one place to another if they move fast. I guess this is a feature of IP cameras because they need to pass through the network with a lot of overheads. This is where good old CCTV cameras with their coaxial cables are best. They may be more difficult to install because of the cabling but their performance is a lot better

Check your Windows Defender Firewall.

Make sure that the software you are using to view the camera has its program configured to go through the firewall. You can set all ports open if you just want it to work or if you are concerned about security, just select the ports for HTTP and RTSP.

Plug in the network cable first and make sure the following settings are correct:

1. SSID is the same and set to broadcast
2. You are using the same WPA AES password as the router
3. The wireless antennae is connected
4. The camera is located not to far from the router

After that, remove the network cable and restart your camera.

I assume your intention is to view the cam remotely.

You only need to forward the following:
HTTP Port - TCP
RTSP Port - TCP and UDP

You may also optionally forward the other ports if you want to view your videos on a mobile

To set a static IP on the camera, do the following:

1. Chose an IP address for the camera that is outside your normal DHCP range but within your network subnet.
For example, if your router uses DHCP and gives out addresses in the range of 192.168.1.1 up to 192.168.1.10, you should chose an IP address beyond that (e.g. 192.168.1.20).
2. Login to your camera's current IP address and go to Setup -> Network setup
3. Turn off DHCP and type in the IP address that you chose into the configuration.
4. Restart your camera.

The above should fix your Static IP address question.

With regards to your Wireless question, you should make sure of the following:
1. Your router is set to broadcast its SSID
2. Your router is setup to use WPA (not WPA2)
3. Your AES password in the camera config is the same as that as the routers

Hope this helps

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will cause
the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Hello,

Try to obtain a new copy of the installer from the manufacturer's website. Make sure you download the appropriate driver for your operating system.

Wireless camera security systems are available at many stores such as Wal-mart, Fry's and Best Buy. These systems can be used to monitor your home and possessions while away. This article will show how to set up such a system.

1. Step 1 Decide what you want to see on your security system. Front doors, back doors and driveways are popular choices. Other choices may include living rooms, hallways and garages.
   
2. Step 2 Wireless cameras are not completely wireless. They still need a wire for power. Most systems come with plug in adapter to power each camera. Most power wires are 4 to 6 feet long. The location of your cameras should be close to power outlets. Professional installers may run electrical wire inside walls and conceal the power outlets and adapters in junction boxes.
   
3. Step 3 Each camera will need to be set to its own channel. Common channels for such systems are labeled A through D or 1 through 4. Drill holes into walls and mount the cameras with screws.
   
4. Step 4 The wireless camera receiver will be positioned next to the television. Connect the receiver to the television using a cable that has a yellow, red and white connector on each end. Some systems may have an "S-video" connector and cable to connect it to the television. The receiver will also be powered by a plug in wall adapter. Connect it to the receiver and plug it into the wall.
   
5. Step 5 Set the receiver to channel A or 1 and turn on the television. The channel of the television may need to be set to Game, Video In or some other name designating the input jacks used. Consult your television for more information.
   
6. Step 6 The view from the camera that is set to channel A or 1 should be visible on the TV screen. Tilt the camera if needed to get the view you desire. Set the receiver to channel B or 2 and repeat with the camera that is set to B or 2. Repeat with the remaining 2 cameras.
   
7. Step 7 More advanced users may connect the receiver to a VCR, DVR or computer. Digital video capture devices can be used to connect the receiver to the computer. Using video capture software, the video from the cameras can be broadcast on the internet using software such as Yawcam or WebcamXP. HomeCamera.com can also be used to monitor your cameras on the internet.