20 Most Recent Maxtor One-touch III Mini 40 GB USB 2.0 Hard Drive - Page 9 Questions & Answers

My guess is that something "bad" happened (electrical surge???) when you first disconnected it.

Your only option is to assume that the USB-to-disk-drive adapter inside the casing has failed. So, open the case, remove the disk-drive, and connect the disk-drive to another computer, and see if the drive itself is still "readable". If so, copy all the files, onto the other computer, or burn some DVD disks.

CHECK THE USER ACOUNT IN THE CONTROL PANAL MAKE THE SETTINGS ALLOW THAT EVERY ONE ON THIS COMPUTER CAN INSTALL ANYTHING.

Your drive is bad, sorry for the bad news.

There is no such thing as an installation disk for a HDD,, The onl installation disk is for your Mobo,, try to identify your mobo if it is a MSI or PCI and find the appropriate disk for it,,, any HDD will work on any mobo as long as you have an ins disk on your mobo,,,,

Just go to their website and look under "support". Find you model and you can download the drivers for it. Maxtor has become Seagate but they still support Maxtor. Here is the website link you need. http://www.seagate.com/www/en-us/support/

Make sure your usb cable works fine.
Also check your hard drive in another computer change usb cable then try.
If in another computer your hard drive works then connect your hard drive to your computer then when you power up the computer press F8 key then enter in safe mode.
Then uninstall all usb drivers from device manager.For gert device manager right click on my computer then click on property then hardware->device manager.
Also try in different usb ports .If your hard drive also not recognize in other computer then it need repairing.
Let me know if you need further assistance.
Thanks for uisng FixYa.

Here is the customer suport number.

India
1.800.440.1392

Submit Email Case
English
5:30 A.M. to 3:00 P.M.
Monday - Friday
India Standard Time (GMT +5.5)

My maxtor external hard drive has stopped working.There is a chance that you can recover data using a USB to IDE or SATA Adapter Cable to recover your data they cost about $30 if you cant get hard drive to power with adapter chances are it has crashed there are places that can get data off hard drive but they are very pricey hope this helps.

yeakis..!!..
itz probably not normal anymore..it do happen while boot up or when hdd gets power..hdd consists of one or more solid n heavy platter(s) like gramophone media/disk in miniature, which is spinning at more than 7200+ rpm just on a single pivot which is thick just around a dot pen's nib..there is one lens each on both side of the platter of abt 1mm probably..and the whole assembly do function somewhat alike gramophone....
nw u cn understand how highly balanced they r..due to time, illegal shut down, moving/shacking/thud/shock to the hdd while in activity, may cause damage to it..and the first n common symptom is either no activity or 'ticking' noise (like 'tuk tuk' or 'kirr kirr')..!!
do claim warranty..report as hdd dead..don't tell itz physically damaged..
try contacting ur system admin/vendor without delay....

You probably corrupted the driver by unplugging it before to was ready.

Install a new copy of the driver.

That should repair the corrupted driver.

This page has the correct jumper settings for your drive.
Link

http://freepctech.com/pc/001/installing_ide_devices.shtml

Hi Jim
No drivers needed.
You may have difficulty though depending on the age of your mac. Earlier models only had USB1 and they can be problematical with USB 2 drive cases.

Reformatting your harddrive is the best solution

P R O D R I V E L P S 5 2 A T QUANTUM NO MORE PRODUCED Native| Translation ------+-----+-----+----- Form 3.5"/SLIMLINE Cylinders 1219| 751| | Capacity form/unform 52/ MB Heads 2| 8| | Seek time / track 17.0/ 5.0 ms Sector/track | 17| | Controller IDE / AT Precompensation Cache/Buffer 64 KB LOOK-AHEAD Landing Zone Data transfer rate 1.750 MB/S int Bytes/Sector 512 4.000 MB/S ext Recording method RLL 2/7 operating | non-operating -------------+-------------- Supply voltage 5/12 V Temperature *C 4 50 | -40 65 Power: sleep W Humidity % 8 85 | 5 95 standby W Altitude km -0.060 3.000| -0.060 12.000 idle 5.5 W Shock g 6 | 60 seek W Rotation RPM 3662 read/write 6.5 W Acoustic dBA 45 spin-up W ECC Bit 48,WITH 11BIT BURST COR MTBF h 60000 Warranty Month 12 Lift/Lock/Park YES Certificates CSA,FCC,IEC380,SDA,TUV,UL4...

the disc vendor-given drivers may not respond, please reinstall them

is your drive normally detectable in system? if yes [it has a letter asigned] run command prompt and cd /D <drive letter> chkdsk /r if asks to unmount say yes then reinstall backup program

in some program where you can see whole drive tree, even hidden files you go to top dir [xp] and copy C:/documents and settings. those files are there 1subfolder per user

SATA drives don't have jumpers, if you mean PATA drive there should be a sticker on the hard drive with a diagram that will show you.

If you want more specific information please post the model number.