Apple Ipod Nano Second Gen. Green (4 GB) MA487LLA MP3 Player - Answered Questions & Fixed issues

If you want to erase the contents on the device, you can connect it to itunes on your computer and erase everything from itunes.

For unlock instructions, click on the Apple help site: Forgot passcode for your iPhone iPad or iPod touch or your device is...

Have you tried replacing the cable you use to connect your iPod to your computer?

Hi candyparker9 If you have forgotten the code or put the wrong code in your ipod, you can unlock the Ipod by doing the following: Connect your IPod to the primary computer you use it with (the first one Ipod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock Ipod using either (the code or connecting it to the computer you use to manage its songs). . . you can restore your ipod to factory settings using ipod Updater. Please note that this will erase all data on your ipod. Afterwards, you can add your music and data back to your ipod. If you want to change the primary computer that your Ipod is associated with, do this: 1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your ipod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. If you can't unlock your ipod and you don't have access to the primary computer, your only option is to restore the Ipod, which will erase all music and data.Please take time to rate me Bud

MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

recognition problem. Computer is not recognizing your device when plugged in. If "so," then it can be a cable hookup problem. To find out if your computer is recognizing the device, look on your devices list within the computer.

Normally, you cannot sync an ipod to more than one system at a time. You have to wipe out all the songs that it previously occupied before so that it can accept songs from a new computer.
It is quite normal for all the songs that were previously on it to be flushed out when you connect it to a new computer.
Now to the main issue of getting errors on every song, this is not normal.
The only solution to this is to restore the software using the itunes program.
This will help you format the memory of the device thereby removing any sort of system errors or malfunctions in the system of the device.
Hope this was helpful? Please comment for more information and thank you for using fixya.

there is no way to do it without restoring. So if you want to do it the right way. Then here you go. that is not a problem follow the steps below. If you cannot remember the passcode, you will need to restore your device using the computer with
which you last synced it. This allows you to reset your passcode and resync the data from the
device (or restore from a backup). If you restore on a different computer that was never synced
with the device, you will be able to unlock the device for use and remove the passcode, but your
data will not be present Follow the steps that i have outlined below. If this does not completely help your situation
please let me know and i will be glad to assist you. According to Apple, if you have forgotten the code, you can unlock the IPod by doing the
following: 1 If you can't unlock IPod using either [the code or connecting it to the computer you use to
manage its songs. . . Plug the iPod USB cable into the bottom of the iPod Nano. 2 Plug the other end of the iPod USB cable into a free USB port on a Mac or PC computer. 3 Open the iTunes application by clicking on the Dock icon on a Mac or using the Start menu on a
PC. 4 Click on the name of your iPod Nano under the "Devices" list in the iTunes window. 5 Click on the "Sync" button to establish a connection between your iPod and the computer. 6 Click on the eject symbol next to your iPod's name after the syncing process has finished. 7 Unplug your iPod Nano. The device will be unlocked and you will be able to access all normal
features again. if that does not work you can restore your iPod to factory settings using iPod Updater. Please
note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your IPod is associated with, do this: 1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your
combination. If you can't unlock your iPod and you don't have access to the primary computer,
your only option is to restore the IPod, which will erase all music and data." If you need further assistance please feel free to follow up with a comment and i will be here to
assist you. If this assisted you please feel free to rate the comment. thanks and have a great
day.- Midwest-tek

I have read that if you connect it your computer, and using the
itunes, to sync first then eject it will reset your code to where you
can get into your device.
Not totally sure.

Send it to apple.www.apple.com/support/contact/

Hello,

there are two options by which you can unblock the code on your ipod. Follow any of the procedures tomorrow.

Unlock with the Primary Computer

1. Plug the iPod into the primary computer linked to that iPod, the first computer you synchronized it with unless you have designated another computer as the primary computer.
2. Open itunes and sync the iPod as normal.
3. Remove the iPod, following the normal removal procedure. The iPod unlocks automatically as you remove it.

Unlock by Restoring

1. Restore the iPod to factory settings if you do not have access to your primary computer. This erases all of the data you have stored on the iPod.
2. Plug your iPod into the new computer you want to be the primary computer. Open iTunes and click on the "Restore" button.
3. Reload your data, if it is available and sync your iPod. Remove it following normal procedures.

Good luck.

send a letter to apple be very polite about the problem they will give you another ipod and 10 bucks

try to put your background light darker..

1. Try another USB cord or USB cable. 2. Restrart your computer for a try.
3. Reset or restore your iPod for a try, this way can fix many general iPod problems. If you don't know how to do that, you may refer to this iPod tips
http://www.mac-dvd.com/ipod-tips-and-ipod-faq.html
4. Download and install the latest version fo iTunes for a try.
5. You may try this iPod transfer, it's a nice iTunes alternative that can help you upload music and video to iPod, I always use it to sync my iPod when my iTunes can't recognize my iPod, it's easy to use and works pretty well
http://www.ipod-transfer-copy.com/ipod-iphone-to-computer-transfer-cucusoft.html
If you have any other questions, feel free to email me.

try doing a firmware update when you plug it into your computer, there should be an option in iTunes in the My iPod section to check for new firmware.

When connect ipod to computer, go to my computer. Click on ipod:-
-click on tools, go to folder options
-go to view tab
-check show hidden files
-a ghost like folder will apear: ipod control
-click on it and go to device
-there will be a locked file
-click and delete it

Your ipod is unlocked!!!!!!!!!!!!

before copying the videos into ur i pod u have to convert the videos or songs into the format which ur ipod supports, if ur videos or songs in the same format and u continue having this problem just format ur phone and check again

Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps you!

You just need to reset it, hold down the middle button and the "Menu" button for about 7-10 seconds, or until you see the Apple logo.
Hope this helps!

try connecting it to itunes 9 and restoring factory settings