20 Most Recent Canon ZR800 Mini DV Digital Camcorder Questions & Answers

Contact Canon service centre

Have you downloaded the drivers for that camera: http://www.usa.canon.com/cusa/support/consumer/camcorders/minidv_camcorders/zr800#DriversAndSoftwareAlso if it still doesn't work try taking the memorycard out of the camera and reading it using a memory card reader.

Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. I think the person who helped me solve this said that it was a result of the tape alignment going off.

since you have use a tape cleaner and it did not work,the only solution is to change the play head

download it to the computer

This is usually caused by a failed component in the power circuit within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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Most Windows PCs have USB ports, but no Firewire port. As your PC did not come with this interface, you need to fit an add-on Firewire interface card in one of the bus slots. This will come with a driver for the card. I am assuming a desktop PC, you don't say what kind of computer it is. If it is a laptop, you won't be able to fit a card. You can get Firewire interface cards from Amazon or eBay quite cheaply.

Depends on the Mac unit you have. If your MAC has a firewire 400 port, then use the firewire cable that came with your camera. Just connect the cable to the camera and the other end to the mac. iMovieHD is already loaded - with the camcorder in "Play" mode, you will "Import" the video.
If your Mac does not have a firewire 400 and just a firewire 800, you need an adapter. Click on this link to see that adapter.
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Tape mechanism problems are quite complicated but they can usually be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

This is usually caused by an oxidized or defective Audio/Video drum. Try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be repaired qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

try mains power??

Yes, it does. According to the manual (found here http://gdlp01.c-wss.com/gds/0/0900000700/02/ZR800NIM-EN.pdf) on pages 42-43, you can hook the camera up to a monitor with an HD (IEEE 1394) connection as seen on page 42. If you are looking for digital pass through to a PC, you'll have to download the drivers at Canon's website to get it to work with a web cam software.

load or reload the drivers for the zr 800,you should be able to get the drivers off of canons website

you need a Firewire cable. Hope that helps.

there is no memory card slot, this camcorder uses miniDV tape.