20 Most Recent Tomtom GO 910 GPS Receiver - Page 5 Questions & Answers

connect to tomtom home. check if any updates available. install if any available. start the unit, when turned on completely press and hold the reset button for atleast 8 secs and then go outside under the open skies and see what happens.

let me know, good luck.

Try going to Change Preferences > Change Home Location
then enter address, street and number etc.

well the battery is intended to be replaced by TomTom professionals, but you can change it yourself if you have the proper expertise, You can buy the spare battery from Ebay etc.

Well i am writing this wile I am trying this out...
I have a TomTom Go 910 that has a RED CROSS FLASHING on the bottom corner, what I have found is that if you have backed up your TomTom Go i maybe able to reset the TomTom Go on my computer but if you havent you may have to find on try finding one on google but i have a TomTom Go 910 you can download the 910 on http://rapiddigger.com/download/backup-go-910-rar-9110176/.

after you found the back-up you can connect your TomTom Go to your computer using the USB provided from your TomTom Go, replace the doggie file with the new one, then this should change it back to the FIRST update given...

(WARNING >> PLEASE scan the file befor you put it in your TomTom Go it might contain a very very evil virus<< WARNING)

Looks like the tthere is an issue with your firmware or your logic board may need replacement. Try restoring the firmware, if that fails, there is a third party tomtom Repair service that will replace the part. If you want to do it yourse, there is a tomtom repair guide , the screen is available on ebay.

try reset

try reset button underneath

tap screen bottom left, a scroal bar cmes up just slid it over to yhe right side to increase volume.

It is possible that your device is re-routing due to traffic. Inside the control panel or settings of the device you should find the routing options. Try disabling routing by traffic.

In highly congested areas it is common for GPS devices to attempt to find a "way out" when in reality, even GPS can't compete with the amount of traffic on our roads today.

I hope this helps.

1- Right click on your Desktop select New > Folder. Name this folder Backup.
2- Connect the GO 910 to the computer, reset the device using the reset hole on the bottom, and then turn back on.This following link will allow you to locate the reset hole on the GO 910 http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=4229
3- Click on Start > My Computer > TomTom Drive which should be under Device with Removable Storage.
4- Once you double click on the TomTom Drive, you will then be able to see all the files and yellow folders which you have on the GO 910.
5- I want you to select and copy all the files and yellow folders, go to the Backup folder you created and paste there.
6- Once that is done successfully, Click again on Start > My computer and this time I want you to right click on the TomTom Drive and select Format (FAT or FAT 32).
7- Once you have formatted, I will then need you to go back to the Backup folder and select the following 7 yellow folders: Western Europe Map, North America map, Guam map, Canary Island map, Zip, Loquendo TTS and Voices.
8- Copy those 7 folders and paste them back onto the GO 910 (Start > My computer > TomTom Drive, and click on paste into the TomTom Drive).
9- Once that is done, you can now download TomTom HOME (if you do not already have HOME installed) to re-install the application back on your GO 910. Could you please click on http://www.tomtom.com/plus/service.php?ID=17&Language=1 and select the first choice downloadable choice, which is Download (EXE). Download and save this to your desktop.
10- In TomTom HOME, if pop-up window does not appear notifying you of updates, then simply click on ''Update now'' which is on the top right hand corner.
11- Once a download has been found, please install the application and test the GO 910

it was my problem and not tom's. (problem solved)
my street divides into north and south and
I had omitted to write in the n for north.
thanks for your quick response.

Are you using a synth voice, or a sampled voice? If the latter, one of the voice files might be damaged, and in that case, as soon as the Tomtom accesses it, the whole voice function will shut down.

Try changing the voice and see what happens. The synth voice does not access any sample files and should always work (or never at all).

To restore the functionality, download again the voice files, or try restoring from the PC backup. At least, this worked for me when I had the same problem (but MY file was damaged at the end, so I was able to notice that the last thing the Tomtom said was always "In sevent*". The damaged file was, I suppose, the one with the word "seventy".

What about it? It is located on the top left side of the unit. Hold it down for a few seconds before it works.

You have to contact the customer care or a technician to see the GPS unit directly and sort the problem.

Thank you.

Always make sure you get regular updates from your tomtom home software that should be on your computer, this will help you to connect to sats

if you can still run it on the charger sounds like your batterys shot

DEAD

Have you tried the RESET button?

see the picture below. it can be hard to see at first glance, but it is there...youll need a small paperclip to reset it

bill