20 Most Recent HP LaserJet P3005 Printer - Page 6 Questions & Answers

This is a settings problem, you will need to go through the paper handling menu on the printer and on your computer to ensure they are set to the correct paper size that you are trying to print on.

Check to see if the printer supports 32-bit operating systems, or if there are different drivers depending on whether your OS is 32 or 64 bit.

52.00 ERROR
A scanner motor error has occurred.
Scanner motor rotation is verified at the initialization of a print job.
1. Verify that the scanner motor connector and the ribbon cable from the ECU are firmly seated on the laser/scanner assembly.
2. Verify that the scanner motor connector is firmly seated in connector J402 on the ECU. You might have to remove the main cooling fan to see this connection.
3. Verify that the ribbon cable installed in connector J403 on the ECU is fully seated.You must remove the ECU in order to verify this connection.
4. If the message persists, replace the laser/scanner assembly.

If you are getting jams in the fuser, then there may be paper stuck in there, or the roller sleeve is damaged or the drive gear could be bad. You are going to have to take the rear cover off to look at the fuser.
Someone trained is going to have to remove the fuser to inspect it.

Try this:

10.XX.YY SUPPLY MEMORY ERROR
For help press
The device cannot read or write to the print cartridge
memory tag, or the memory tag is
missing.
1. Open the cartridge door.
2. Remove the print cartridge, and then
reinstall it.
3. Close the cartridge door.
4. Turn the device off and then on.
5. Verify that a genuine HP print cartridge
is installed in the device.
6. Install another print cartridge.
7. Verify that the memory tag PCA is
installed in the device.
8. Verify that the memory tag connector is
firmly seated in connector J510 on the
ECU. You might have to remove the
main cooling fan to see this connection.
9. If the error persists, contact HP Support.

Hi

HP describes these as 49.XXXX errors (without the suffix numbers after the . (dot)). The general description is that a critical firmware error has occurred, but it's usually not firmware, especially if the printer has been fine until recently.

Usually it's corruption in the print stream for a particular print job, so it could be the program (does this happen with print jobs from a particular application or from all applications; have you installed new software or upgraded it recently for the application that causes the error if it's always the same application?), the driver (have you recently upgraded it?), data corruption in the connection to the printer (bad network or USB cable, etc.), or maybe the firmware.

If they're random, and you can clear them and bring the printer back to ready by clearing the print job out of the spooler, turning off the printer, then turning it on again, it's most likely corrupt data in a print job introduced by one or more of the factors above. If they're infrequent and not too much of a bother, you can just do that.

More information - here's an HP support document on troubleshooting 49.XXXX errors:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=83436&prodTypeId=18972&prodSeriesI
d=83436&objectID=c01558499

Sometimes but rarely, they can be corrected with a firmware upgrade IF your model's firmware is flashable, and IF the problem is in the list of fixes.

Approach upgrading firmware cautiously since a firmware upgrade that doesn't install correctly can render the printer inoperable until you replace the firmware dimm with a new one.

To check for an available upgrade, go to hp.com.

Click Support & Drivers.

Select "Download drivers and software (and firmware)".

In the text box, type your model, ie: laserjet 2420d in your case.

Click the arrow button to the right of the text box.

At the next screen, pick your specific model if it's not already selected.

At the next screen, If a link named Cross operating system (BIOS, Firmware, Diagnostics, etc.) is there, the firmware is flashable. Click it.

If it's not, you would have to buy a new firmware dimm from HP to upgrade the firmware.

Important - At the next screen, do not click on the Download button. Instead, click the named link for the firmware for your operating system.

At the next screen, select the Read me tab. That contains all the information from all tabs.

Important - The cautious part: Look for your specific error in the Fixes list in the Readme tab information. If it's not there, I'd recommend not installing new firmware.

You can also contact HP directly for help. Just click your country here:

http://welcome.hp.com/country/us/en/wwcontact_us.html

I understand they now charge for phone support, but that chat and email support are still free.

if my solution is helpful you then give me thumb

Thank you for contacting FixYa with your printer inquiry.
This is a common problem. The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media selected is other than standard bond.
Pull out tray 2 and make sure the paper size adjustments are properly set to match your size of paper. If you are using std bond and the adjustments are set to A-4 it won't pull paper.

HP Control Print Jobs Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1846088&prodTypeId=18972&objectID=c00764862
HP Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00764851&lang=en&cc=us&taskId=101&prodSeriesId=1846088&prodTypeId=18972
Hope this helps helps. Please keep us updated and remember to rate this answer.

The problem is most likely with your fuser which is located in the rear of the printer. You may want to remove the fuser to inspect it for visible damage to determine whether it need to be replaced or not. While looking at the back of the printer, pull the rear output door open. Push the door down to disengage the rear door stops (1). You will need a phillips head screwdriver to remove the two screws on each side of the rear cover. Lift the bottom of the cover first to disengage the alignment tabs at the top of the back cover, and then lift the cover away from the printer.

Remove the duplexer inlet guide by releasing two tabs (1) on the guide, and then sliding
the guide toward the back of the printer.



Disconnect two cables at the right, inside, of the device (callout 2), and then disconnect the fuser
power cable at the left side of the device (callout 3).




Remove three self-tapping screws (callout 4) and one grounding screw (callout 5).



Tilt the fuser slightly toward the back of the device, and then slide the fuser out of the back of the
device. Look at the two rollers inside the fuser and turn the gear on the side as you look at it. There may be something stuck inside the printer that is causing it to malfunction. If you see and damage on the fuser you can buy a new one from http://www.lbrty.com/
Good luck and I hope this helps!

Hi

Go to START MENU
Choose Commamd prompt, right click mouse and run as administrator (You should be in this command C:\WINDOWS\SYSTEM32- If not type this command when you in the dos command prompt "CHDIR C:\WINDOWS\SYSTEMS32\ and press enter")
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C: drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer and must also turn off your printer and then switch it on.
It will work fine right now
I hope it helps you

try hard reset for your printer. Do this steps.

1.Shut down the printer.
2.Open the top cover of the printer and remove the print cartridges.
3.Close the top cover of the printer.
4.Press the power button on the printer to turn the printer off.
5.Disconnect the communications, (USB or Parallel), cable from the back of the printer.
6.Disconnect the power cord from the back of the printer for one minute.7.Reconnect the communications cable to the printer.
8.Reconnect the power cable to the printer.
9.Press the printer power button to turn the printer on.
10.Open the top cover and reinsert the print cartridges.
11.Close the top cover and print the calibration page.1
2.Restart the computer.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

Hi,

Yes this will work as long as the printer has a USB port on it and you have the correct drivers for the printer installed on your machine.

You may need to factory reset the printer depending on how it was set up networked.

a NVRAM initialisation resets everything in a cold reset plus serial number, page counts and EIO cards - use with caution.

0. print-off a selftest/configuration page first to reset things if necessary.
1. remove all installed accessories.
2. power off printer
3. power on printer. When the memory count begins, press and hold the "down arrow button - keep holding the "down arrow" button until all three control panel lights flash once then remain on (can take upto 10 secs)
4. Press the "Up arrow" button.
5. Press the Menu button - the display should show SKIP DISK LOAD
6. press the "UP arrow" button until NVRAM INIT is highlighted
7. Press the "tick" button - the printer continues its power-on sequence.

Hope this helps

Laser/scanner error. A scanner motor error occurred. It probably isn't spinning.
A printer tech is needed to replace the laser/scanner assembly.

YES.What you need is a printer switch. You can get one online. Just google for Printer Switch. And then choose one..
Hope this helps.

Replace formatter ***'y

Doesn't look like there is any firmware updates it would be posted on the site you could check if HP Easy Printer Care Software has any options for firmware upgrades.

It is absolutely a bad MICR.

If the sound is coming from the back, this is likely a failed fuser bushing. If your printer has less than 150,000 copies on it, you can probably get the fuser replaced by HP under an extended service advisory they have for this product. Any service dealer can perform this free repair but you may have to make them aware that it exists.

Hello, An 49.XXXX error relates to an internal critical error, this can be cause by eiter hardware or application related issues.

For more information on 49 Errors follow the posted link.

Support 49 Errors CLICKHERE

I assume that printer is perfectly installed and
for both side printing,

go to
contro panner ->printer and faxes->right click on printer->select properties->at bottom click on preferences -> choose "duplex printing".

if you cannot duplex printing here need to install duplex printing.

You may want to check out these troubleshooting tips.

49ErrorsSupport