20 Most Recent Brother DCP-330C All-In-One InkJet Printer - Page 4 Questions & Answers


You candownload the Brother printer drivers from their support WEB site. Please clickon this link and select your model printer to download :- http://www.brother.com.au/ProductsSolutions.aspx

Brother DCP-330C... | Answered on Feb 28, 2011


Before you buy a new one try to reset to factory setting first. Sometimes it help.

Brother DCP-330C... | Answered on Feb 23, 2011


1. press the Menu & Mono start keys. next press the up arrow key 4 times to make the machine enter the maintenance mode.

2. Enter 8 & 0 by using the up arrow key & SET keys.

3. press the mono start key several times untill the purge count appears on the LCD.

4. enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero

5. press the stop/exit key to return to the initial stage of the maintanance mode.

6. enter 9 twice by using the up arrow & set key's to exit from maintenance mode


It is important to power the unit off and on at the end of this procedure.





If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Brother DCP-330C... | Answered on Feb 15, 2011


Look here:
http://welcome.solutions.brother.com/bsc/public/eu/gb/en/dlf/download_top.html?reg=eu&c=gb&lang=en&prod=dcp330c_all

Brother DCP-330C... | Answered on Feb 01, 2011


Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Brother DCP-330C... | Answered on Jan 25, 2011


The error message "Print Unable 46" is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Print Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

Brother DCP-330C... | Answered on Jan 06, 2011


1) Enter machine maintenance mode. Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Brother DCP-330C... | Answered on Dec 27, 2010


One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

Brother DCP-330C... | Answered on Dec 23, 2010


You may encounter a paper jam while working with your Brother printer. You need to be cautious while feeding the paper to your printer. Paper jams are often obvious, but you might come across a situation when you do not get any indication that the paper has jammed up the printer. In such cases, you need to open your printer and visually inspect it to search for the jammed paper. If the rollers of your printer are leaving marks on the printouts, then there is a need to clean them. Using chemical cleaners such as benzine, thinner, or alcohol to clean the rollers might prove hazardous to your printer.

Brother DCP-330C... | Answered on Dec 22, 2010


One of the main causes for paper jams is the presence of dirt, dust, or debris in your toner cartridge. The paper coming into the cartridge would get stuck. So clean your printer regularly. Remove the dust from the printer. Also find out whether any jams occurred in the sensor hole in the upper part of the rotating drum. Do not touch the roller while cleaning. If the oil in your body gets into the roller, the printing media cannot roll over it properly and you can't get rid of the printer problem.

Brother DCP-330C... | Answered on Dec 22, 2010


did you remove the tape from the print catrage head "were the ink comes out of the cotrage".

Brother DCP-330C... | Answered on Dec 19, 2010


the printer does not work due to a paper jam or some sensor problem.

Solution: Clear the paper jam. If the problem still continues after clearing the paper jam, try to clean the encoder strip behind the printer head

Please Visit:
http://pcmediks.blogspot.com

Brother DCP-330C... | Answered on Dec 09, 2010


maybe connector of black cartrij not connected properly or maybe closed by ink, try to clear connetor cartrij and plug again, maybe it will work

Brother DCP-330C... | Answered on Dec 04, 2010


Hi,

You can download the installation driver and software from manufacturer's site by clicking this link
On the page which opens:

  • Select the operating system of your computer (Windows Xp/ Vista..) from the drop-down list
  • Select the Language (English) and click the Search button
  • Download and install the drivers and software from the next page which opens.

Hope this solves your problem. Thanks for using FixYa.

Brother DCP-330C... | Answered on Dec 02, 2010


Hi

Install you printer using only the cd
and not windows (connect it only when setup ask you to)


Pls vote me to keep me alive

Brother DCP-330C... | Answered on Nov 21, 2010


Hi ethelinebake.

I thing the right way to ask would be..Can i print without colour, and the answer is, yes in Greyscale
I am from Denmark, mayby some of text and pictures not look simular to yours, but i think you can see what i mean - ok
Go to controlpanel ->Printers (or Printers and fax), right cklick on your printer -> click on "Print Preferences"(see pricture Fig. 1 ("Udskriftsindstillinger" = "Print Preferences"))
Now you get a new menu, cklick on "Adwanced" (see picture Fig. 2 ("Avanceret" = "Advanced")), then select "Greyscale" ("Gr?skala" = "Greyscale"), and then "OK".
All what i printed out after that, was in greyscale "colour".

...now you also have learnd a little bit danish too :o))

4488c0b.jpg

Brother DCP-330C... | Answered on Oct 11, 2010


Disconnect power for 5 minutes then power up to reset printer, make sure cartridge is secured properly. If it still happens, see my related solution on Error code #46.

sincerely
rover620

Brother DCP-330C... | Answered on Oct 02, 2010


Code 46 means that your absorbing pad is full, Brother recommends you see a technical engineer but heres a quick self help guide:

  1. Open your scanner lid and scanner bed.
  2. Remove the 5 screws from the front (2 large and 3 small)
  3. Unclip front panel from unit.
  4. Unclip and remove scanner unit from main base (be careful of wires/cables).
  5. See the printer guide that runs the head unit left to right, well on the right hand side you will see a small square black looking piece of sponge (this is your absorbing pad).
  6. Remove pad with tweezers and run under warm water untill water runs clear (do not squeeze pad).
  7. Leave wet pad somewhere to dry naturally for about 24-36hrs.
  8. Replace pad when dry and assemble printer by doing reverse procedure above.
sincerely
rover620

Brother DCP-330C... | Answered on Oct 02, 2010

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