20 Most Recent HP Deskjet 2360 InkJet Printer - Page 7 Questions & Answers

Check the paper size settings to match the loaded paper. This would happen (for example) if you have loaded A4 paper but your driver is set to print on letter format. Letter is wider than A4 by 6mm and while the printer is trying to print near to the right side, assuming the paper is wider, part of the ink goes on the paper support. Other reason may be the paper size in the document is set to be larger than the loaded paper format and driver prints only what can be fit on the loaded paper.

HP DeskJet... | Answered on Apr 23, 2019

1) Open the printer cover and wait till the carriage moves towards the middle.
2) Force press the printer's Power button to turn it off. Remove the power cord from the back of the printer.
3) Remove the print cartridges and place it on a small sheet with the nozzle plate facing upward.
4) Slightly wet a cotton swab with distilled water. Clean the face and edges of the face cartridges with the swab.
5) Wipe the underside of the print cartridge cradle walls using a swab. Reinsert the print cartridges.
6) Close the printer cover. Connect the power cord at the backside of the printer.

HP DeskJet... | Answered on Nov 28, 2018

On the control panel, select scan to computer and choose PDF.

If you are using the sheet feeder, it will scan all pages and create one file with them all.


If you're using a scanner glass, i.e. one page at a time, when the first page finishes scanning, you will get a message asking if you have another - answer YES and follow the instructions (basically that means place next page on scanner glass and hit OK/Continue). Rinse and repeat until you've scanned all pages then answer NO.

You should find a PDF file in your HP Scan Folder usually named "scan.pdf" unless you've changed the settings. (If there is/are already scanned files in that folder, they will have consecutive numbers, e.g. "scan001.pdf" "scan002.pdf" etc

HP DeskJet... | Answered on Oct 11, 2018

plug it into the wall
plug it into the computer
go to printers ad devices
go to add a printer
install the cd or usb stick
and follow the installer wizard instructions
All in the operators manual for the printer

HP DeskJet... | Answered on Sep 20, 2018

mine only scans when you are at the machine , i suppose that is where you need to be to scan with yours also .

HP DeskJet... | Answered on Apr 24, 2018


enter printer model and number and run diagnostics with your printer connected to your PC or Laptop.

HP DeskJet... | Answered on Feb 22, 2018

Possible cable problems. Also mine shows offline if the power button on the printer is off

HP DeskJet... | Answered on Feb 03, 2018

I have had this happen in windows operating system. It was caused by a corrupt user profile.
You can try control panel users accounts.
Try modifying the user account type like changing the permissions and windows should re save the user profile . then change it back to what it was.
or look at

HP DeskJet... | Answered on Jan 31, 2018

If you are unable to install the driver software check if there are any driver files that have not been removed from your computer (this might have been installed during the incomplete installation). Also, check if you are installing the correct driver and if you have selected the correct operating system.

Open Change device Installation, and then select the Change device installation settings Control Panel setting. In the Device Installation Settings window, select the option to automatically download the driver.

Get ready for driver installation by connecting your printer to the computer with a USB cable or through your local network. Open Devices and Printers and select your printer's name, if it is not listed, then add your printer to the list.

You can also download the driver software from our website. Double-click the downloaded driver file, click Run and the installation will begin. Follow the on-screen prompts to complete the installation.

The driver software can also be installed from the driver CD. Load the CD in the drive and begin the installation. You can choose between Custom install and Easy install. It always better to install all the features.

Follow the on-screen instructions and install the driver. Check if you can Print a document after the installation. If you are unable to Print, then follow the troubleshooting procedure or call our tech support for assistance. Guideline to install the HP Printer Drivers visit https://goo.gl/wPGPzp

HP DeskJet... | Answered on Dec 27, 2017

Not finding what you are looking for?
HP Deskjet 2360 InkJet Printer Logo

129 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

4345 Answers


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

DeskJet HP

  • DeskJet HP

Most Popular Question

hp 2360 inkjet printer driver

  • Office Equipment & Supplies