Issue:
A "
Password ="
prompt may be displayed when the computer is turned on, even though no
power-on password has been set. If this happens, there is no password
that will satisfy the password request. If the computer is turned off
and back on again, it is very likely that the same password prompt will
appear. The computer will be unusable until this problem is resolved.
If
the problem has not happened yet, you can prevent it from happening in
the future by upgrading the BIOS to the newest version.
The
occurrence of this problem on any particular computer is unpredictable
-- it may never happen, but it could happen any time that the computer
is turned on. If this problem does occur, it will be necessary to send
the computer to a Toshiba Authorized Service Provider.
Resolution:
If this problem has not yet occurred on your computer,
download and install the latest BIOS version. Newer BIOS versions
display a power-on password prompt only when a power-on password has
actually been set via the BIOS Setup program.
The latest version of the computer's BIOS may be found at
pcsupport.toshiba.com.
For more help, see Support Bulletin 98081213
Obtaining downloads and support docs from the Toshiba Support website.
If the problem has already occurred on your computer,
then please make arrangements with a Toshiba Authorized Service
Provider to have this problem resolved. Toshiba will cover the cost of
this repair under warranty until Dec 31, 2010.
To locate a Toshiba Authorized Service Provider (ASP), please visit the
Toshiba Global ASP Locator at
pcrepair.toshiba.comLatest BIOShttp://cdgenp01.csd.toshiba.com/content/support/downloads/sa130d6v160.exe