HP Officejet J5780 All-In-One InkJet Printer - Page 6 - Answered Questions & Fixed issues

Common printing and scanning solution for Officejet j5780 -Printing Solutions -Scanning Solutions if the links will not help please give more details on the problem.

1. unplug the unit
2. open the lid
3,. Grab the carriage and move it to the far left.
4. power the unit

This should clear the jammed carriage if it does not give or does not move and its hard to move STOP its useless the whole carriage will need to be replaced or repaired witch by all means is not a easy task.

Only move the carriage if it gives movement.

Thanks I do hope this helps, do not shoot the messenger I am not there, please do leave you rantign before you go, thanks Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3301296&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&cc=us&lang=en

Check the paper to make sure you are using the correct paper type for the project. If the paper is too fibrous, the ink applied by the printer might not fully cover the print surface.

1. In the program being used for printing, click File , and then click Pring . The Print window opens.
2. Make sure the appropriate product is selected, and then click Preferences or Properties . The Preferences/Properties window opens.
3. Click the Printing Shortcuts tab. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality.
   • Print quality : If the quality of the printouts is not acceptable, try increasing the print quality. To print more quickly, try decreasing the print quality.
   • Paper type : If one of the options matches the paper type exactly, select it instead of Automatic .
   • Paper size : Make sure that this option matches the paper loaded in the product.
   To see additional options, click the The Advanced Features window opens. Consider changing the following option: Ink volume : Adjust the amount of ink that prints on a page. For lighter images (less ink), drag the slider to the left. For darker images (more ink), drag the slider to the right. The lighter the ink volume, the more quickly the printout dries.

Press and hold the asterisk (* ) and pound (# ) buttons on the product control panel.

1. When the control panel reads *******#######, release the asterisk (* ) and pound (# ) buttons.
2. Press the 3 , 2 , and 9 buttons, in that order.
3. Press the right arrow button ( ) to select Special Reports , and then press OK .
4. Press the right arrow button ( ) to select Print Cartridges , and then press OK

You need to install the scanning program on your computer. There should be one on your installation disk.

omputershopper.com/printers/reviews/hp-officejet-pro-8500/.../10

Select printer in your control panel and ensure your printer is set as the default printer. If so, try uninstalling and reinstalling the printer. If problem persist, try searching the manufacturers website for updated drivers and make sure they are compatible with your operating system.

Dip the bottom of the cartridge in some hot water. This should open the head so the ink can flow out freely. Once the ink is flowing into the water remove and dry the whole cartridge. Insert into printer and print.



Good Luck

Go to this site and download the driver
h20000.www2.hp.com/.

Press Setup Button on front panel of printer
Scroll to Fax Settings ( Or Advanced Fax Settings )
You will find ECM ( Error correction mode )
Turn it OFF

Try to receive Fax, IT should work

Turn off the Printer
open the Front access Door, Check if there is bits of paper or dirt on the ROD that moves the Cartrige/carriage.
Move the Carriage freely 5-6 times from left to right ( it should move smoothly )
Remove the Cartridges, Clean the contacts on the Cartridge ( golden Contacts)
Open the Rear Access door, Clean the Rollers with lint free cloth.
Close the Rear access door and front door
Power on the Printer. If the grinding noise continues, Unplug the power cable from back of printer ( while printer is on ) and while holding the # and 6 button, connect it back.
It should go thru alignment process and the grinding noise should be gone. If it doesnt, probably.. its time for new printer of HP again.

We have several of these in our company and the most common "Carriage Jam" cause is a glob of black ink in the bay on the right side. Once glob is removed, and "Carriage Jam" message appears again, press OK, and it prints fine from then on. Today the black ink glob was flat on top. Watch out for leaky cartridges, as the design of the particular HP device provides a nice catch pan for the tri-color ink cartridge, but not for the black one, so a leaky cartridge, besides being expensive and wasteful, can goop up the bay causing the carriage jam error message to try to get you to take a closer look.

What all have you done so far? Is the printer brand new and did it come with everything you need like the printer cord and the installation cd? If so, the first thing you need to do is run the cd, then immediately following, plug the printer cord in from the computer to the printer (and don't forget to make sure the printer is plugged into the wall outlet for power). After you put the cd in, follow the instructions exactly word for word. You shouldn't have any problems. Let me know if you do.

Change the orientation to landscape in the document you are priniting

reinstall the printer driver software then restart your computer and printer. you can download the latest printer driver software from your printer manufacturer's web site.

I was having this problem as well. HP has a tutorial on this problem:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01050739&dlc=en&product=3301296

However this document stopped just short of solving my problem. When I got to step 3, I found that the metal lever referenced in the document was missing from my printer. I have no idea what happened to it. This metal lever, when present, depresses a contact switch when the cover closes and permits the printer to function. If the metal lever is absent, the contact switch is not depressed and the printer believes the cover is still open.

However, the instructions don't say what to do when the metal lever is missing ... other than service the printer.

HP technical support was no help. They advised me to buy a new printer. However, I discovered a work around: I unscrewed the two screws in the top of the cover and placed a dab of sticky tack on the contact switch. Then I put a carefully folded square of aluminum foil atop the sticky tack. When I screwed the cover back down, this arrangement pushed down on the contact switch and the printer resumed function.

Hope this information helps you.

Sorry no solution but I have exactly the same problem. I have tried everything mentioned in the on-line solutions. Is this problem fixable or is a service required? Thanks to anyone who can help.

Check if printing is paused in printer control panel.Check your printer has enough ink.

Remove your Drivers and reinstall the latest version off the manufacturers website.

Did you clean with alcohol?

If this doesn't help ... you will need new cartridges ... Your son sent you the printer ... maybe he can send you some new cartridges. Maybe you can purchase them online???

I am not a fan of refilled cartridges ... I have never had any luck with them ... others will tell you different ... but I have never had luck with them.

To install cartridges please follow the link for step by step instructions.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00830342&cc=ca&lc=en&dlc=en&product=3301296