HP Officejet J5780 All-In-One InkJet Printer - Page 3 - Answered Questions & Fixed issues

just simply run the software of your hp officejet printer then click on the maintenance tab, then you can see their the print head cleaning and any other maintenance job.

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

try this: 1) unplug the printed cable off the pc 2) uninstall fully the printer driver 3) get the latest version of driver ( make sure it is compatible with your win version) 4) install the driver w/o connecting the printer 5) restart pc 6) connect printer 7) follow instructions of "found new hard ware" ----- GOOD LUCK----

hi gaperk52,
iam koaslosa and i will be assisting you today,
Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

Thanks and please click the green ACCEPT button if you are satisfied with my answer.

Thanks,
and if this fails look a small scrap of something stuck in the carriage path a paper or something!!!!!

Here are two different links to Hp for your printer
The first is the printer install wizard

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02691615&lc=en&dlc=en&cc=us&lang=en&product=3301296&key=null&site=null

The other is the driver download page for Win7

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02691615&lc=en&dlc=en&cc=us&lang=en&product=3301296&key=null&site=null

Hi ghein,

I see that you are having issues after replacing a blank ink cartridge.

You mentioned that you check the allignment and all is OK but still the issue is still the same, Have you tried removing the Ink cartridges again and reinsert all if them back in the printer?

Check this link for further details Link

There should be Guides for the paper that is inserted i believe you have checked that? if not checking will not hurt.

Also check for anything that can get in the way of the printing possible that a small piece of paper is stuck somewhere if ever.

I hope that the Manual helps further more.

Have a nice day,

mvincentc

printer keeps jamming when i try to print but there is no paper jam.

I am giving you the link of a video though its not in English but it will surely help you in finding the back door

Hi,

What happens when you are scanning something?

try this :

Open the Lid of the scanner and press the copy button and check whether the light below the glass is moving or not. If it is not moving then I am very sorry to tell you that its a hardware issue and your printer needs a service.

Thank Dear, I got your answer.

First, if in your computer install previous scanner driver then first uninstall it after doing that please restart your computer.

2nd, connected your device with computer and insert its driver software in CD ROM. After sometimes you will watch the new window where shows device has found and install your driver. When you watch it then click next and install your driver.

3rd, Restart your computer

It become okay in stead of other major fault in your device.

Thanks

>check settings first,on the printer dialog box click preference the check paper type it should be automatic or plain paper check paper size... >reser printer - turn printer on/while printer is on unplug power cable at back of the printer/while printer is off press # and 6 on the keypad while pressing those keys plug cable and when the printer starts up release the buttons... >it will reset will ask for language and region/follow instructions on the screen until you finish the initiation... >if out of paper still show you have to replace it

It will only work if the printer supports feed through from the back. If the paper has to go in the same side of the printer that it comes out it will jam.

if all the doors are firmly closed then you have a sensor error.

Go here for your cartridge info http://www.shopping.hp.com/supmodel/product/Q8232A?jumpid=ex_r11400_us/en//IPG/_ps_g_hpofficejetj5780ink/OfficejetJ5780Phrase&s_kwcid=TC'17992'HP%20officejet%20j5780%20ink''S'p'6653925253

You must change the printer settings in software to let it know it is using cardstock. This will adjust the roller height so the printer will not jam.

Please try disconnecting the power cable from the printer, and the power brick from the mains. Reconnect everything after a few minutes.

Try using the resets explained in my TIP (Click here).
If that doesn't help, post a reply here.

Open the printer you are talking about in the printers folder or the control panel. Once the window is open click on the "Printer" drop down menu and be sure that "Use Printer Offline" is not checked.

try to uninstall and reinstall it...

Wipe Down the Cartridge Contacts

Turn on the printer and open the cover where the ink cartridge is located. Remove the cartridge.

Remove the cartridge and use a clean, lint-free, dry cloth to gently wipe the contacts.

Wipe from the top of the contact to the bottom. Do this for each contact.

Place the HP ink cartridge back in the carriage. Turn the printer off for a minute.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, move onto Section 3.
Reset the HP Deskjet and Photosmart Printers

Turn on the HP Deskjet or Photosmart printer, open the cover and remove both the black and color cartridge. Close the cover.

Remove the power cord from the outlet and disconnect the cables running to the computer and/or router. Wait one minute, and then plug in the power cord and then the cables.

Open the cover and install the black and color ink cartridges. Turn the printer on.

Turn the HP printer on. Use the printer to print a test page. If this does not correct the problem, you will need to buy new ink cartridges. Office Max or Wal-Mart have ink cartridges for almost every model of HP Deskjet, Photosmart and Officejet printers.
Reset the HP Officejet and HP PSC All-in-one Printers

Turn on the Officejet or PSC all-in-one printers.

Unplug the power cord from the back of the printer and wait one minute.

Plug the power cord back into the printer. Press the On button and hold until printer turns on.

Print a test page to see if this has fixed the problem. If not, you will need to buy a new color ink unit at any office supply store such as Office Max.