20 Most Recent HP Officejet J5780 All-In-One InkJet Printer - Page 3 Questions & Answers

She is correct, use only GENUINE HP ink carts, then your printer will work again. THIS IS HOW HP MAKES THEIR MONEY, they don't care about the printer itself.

Either the print head for black is faulty, or the wiring to the black print head on carriage are broken. Try also cleaning the metal sensor to the black cartridge inside the ink carriage.

I had the same problem. The only difference is that I decided to try using an XL cartridge to save money on ink. This is what caused my error message. After exchanging the XL and replacing it with the regular size cartridge the error message went away.

Switch off, Remove catridge and Clean any leakage in the printer.
Clean the catridge with saliva if u do not have any cleaning liquide. Put the catridges back switch on and you are there. My hardware officer just tried it this morning and it worked like magic.
Note make sure all leakages are removed.

Try cleaning with a wet towel the contacts in your printer
probably have ink on contacts and nan not read your cartridges
it is the metal pins ,the point that cartridges are getting in

When you turn it off, count to thirty-five (35) slowly before you turn it back on. This will give the printer's memory a chance to empty completely. If you turn it off and on too quickly then you might get some garbled message.

Bon Chance!

follow the link you find all you need in the pagedownload driver

Download the driver of this printer from a free site and install it, so easy.

I dont have a picture at the moment but if you lift the document feeder up to expose the large plate glass, the small plate glass is normally situated at the extreme left hand side of the large plate glass.

Check to make sure you don't have the printer installed more than once. If you do, it confuses the computer and confuses you. Click Start/Control Panel or Start/Settings/Control Panel and look for Printers. Open the printer and check to see if you have the same printer listed more than once. If so only one printer can be active or online and your might be printing to the one that is not active or online. Right Click on the duplicate printer and select delete.Also look at the bottom right near the time and see if you see the printer icon. If so, open it and delete or cancel all the print jobs that are in the queue waiting to print.

CR 2032/2035

there's always an administrator (even if it's the one and only user).

what version of windows? (I'm assuming windows).

if Vista you can try to run the installer as administrator (find the install program, right-click, choose run as administrator).

If you go through the initial menu settings, you should find that you can set the number of rings before allowing the fax to answer and may also find a setting allowing you to prohibit the fax modem from answering altogether.