20 Most Recent APC BE500R Back-UPS ES 500 (BPAPWBE500R) UPS System - Page 7 Questions & Answers

Want some more details of the problem ?

all ups have a circuit breaker, you need to reset the breaker

Charge Doctor Diagnosing Some Common Charging System Problems

Thr battery inside the unit is dead replace it or the unit.

Can you possibly make a specific question?

Powerchute personal edition is available for free download from APC. Does your ups have a USB port? The software is useless without it.

Hi Tyrone, It's most likely a faulty battery connection or bad batteries. Check connections or replace batteries and unit should work okay. If you need UPS, Surge, or Power Related help contact: Daniel with Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/ •• If this helped - click YES :) ••

Hi Ashok, It's most likely the capacitors on the board. If you need UPS, Surge, or Power Related help contact: Daniel with Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/ •• If this helped - click YES :) ••

Hi Ian, Time for a new unit. Some component on the board level is malfunctioning. If you need UPS, Surge, or Power Related help contact: Daniel with Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/ •• If this helped - click YES :) ••

Friend you did not tell us if there was correct output voltage after charging and the voltage after 2 hours. However, there could be a short circuit that drains the batteries,was the system left on for the 2 hours, are the batteries of a standard?Good Luck from Ukachi Edwin

Continuous Beeping (theamber On Battery LED will be illuminated)
This alarm indicates that the UPS has reached aLow Battery condition and will soon shutdown. The UPS can only operate onbattery for a limited amount of time. In order to protect the unit's batteriesfrom discharging too much, the UPS will shutdown and turn off its output. Towarn you that the unit will soon shutdown, the UPS will sound this alarm 2minutes before actual shutdown. With optional Powerchute Plus software, 2minutes can be changed to 5, 7, or 10 minutes to give you more of a warning ofimpending shutdown. If you hear this tone, you should immediately gracefullyshutdown your operating system to prevent data loss or corruption.
Note:This graceful shutdown will occur automatically if Powerchute PLUS software isbeing used.

Constant, Solid Tone (the red Overload LEDwill be illuminated)
This alarm indicates that the UPS has detectedan Overload condition. If this alarm is sounded, try removing non-essentialequipment. The alarm will remain until the load is reduced. To determine ifyour UPS is capable of handling the equipment you want to protect, visit APC'sSizing Guide at www.apcc.com/sizing.

Continuous Beeps for One Minute; RepeatedEvery 5 Hours (Replace Battery LED will be illuminated)
This alarm indicates that the UPS has failed itsSelf-Test of the battery. The unit will continue to sound this alarm until theunit passes the test. Try to let the unit charge for a few hours and thenperform another Self-Test (Press and hold the on/off button until the second'chirp', then release). If it fails and the unit is still in-warranty (twoyears from date of purchase), then contact APC. If the unit fails and its outof warranty, then order a replacement battey cartridge through your reseller,distributor, or from APC's web site.

Most UPS's have split power. One is for Surge protected which is probably the half still working. The other come from a switching device called a relay. The relay is on the circuit board inside. If the battery backup'd half is dead, then that relaying is not connecting the power source to the three outlets. It could be due to a defective control circuit or the relay is bad. If you dont know electronics, either buy a whole new unit, or send it in for a rebuild with a place that knows what they doing. The manufacturers approved service places charge a reasonable price, but wont tell you anything for DIYers. I found a place in western canada that services them and does correspond with tips...that worked. And the obvious warning, the insides of a UPS can kill you if you dont take proper precautions

The unit has an internal fuse that could be blown. Also the batteries dont last forever.

Hi John, There isn't a 'system off' the way a computer would 'shut down'. Instead you will have to turn the LOAD OFF under the CONTROL menu and then flip the switch located on the back of the UPS to off or 'O'. Once you do that, make sure to disconnect the batteries from the unit so that they don't swell overtime. In case you need it: http://www.apcmedia.com/salestools/scon-7n2s66/scon-7n2s66_r1_en.pdf If you need UPS, Surge, or Power Related help contact Daniel @ Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/ ** If this helped - click YES :) **

usually this units have front panel inserted with no screws, pull with your fingers front panel, if you can not remove it, you will have to remove metal cover by removing all screws around it. Once you remove front panel, you will see a ribbon cable attached to the board, probably is misconnected, if not, probably the problem is in the board. Be sure to do this with unit off and batteries disconnected.

surtd5000xli ups fault show high output voltage plz help me

My alarm goes off when people don't give product and model.

Got to APC site and download Power Chute

See my answer to your previous post.