Dell DVD-rom DVD Drive - Answered Questions & Fixed issues
Plays cds but not dvd
You need an MPEG-2 Decoder, it's a software program that will allow you to play DVDs, download VLC media player from www.videolan.org (free), It is kind of like windows media player but will allow you to play DVDs
Code 19
Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard
if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
Dell latitude 6500 dvd code 39
you might have to uninstall then restart your computer then reinstall your cd rom or uninstall the driver then reinstall for this device
click start Control panel administrative tools computer management device manager scroll to cd/dvd rom drives + to expand could be a yellow question or exclamation mark ? ! or a red X right click update drivers
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
you need only do the registry check if you cant see the drive/s in windows explorer/my computer
to check the registry
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.hope this helps you
CD not read
Does the CD have any large or visible scratches on it?
If so, you might be able to use toothpaste to fix it.
Apply toothpaste onto the CD, rub it in, wash and dry it, and try to use it again
My dvd drive can't recognize
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
or you might have to unistall your burning software restart your computer then reinstall it
hope this helps you
My cd rom drive does
You could try any of these steps to check if it could help.1.) Try to check if your discs would be read in Safe Mode or Safe Mode with Networking. To do so, you can go by pressing F8 at startup and selecting the appropriate option from there. If it does work, then definitely there's a software that's causing the issue on your optical drive. If not, let's move on.2.) Try to remove upper and lower filters. Depending on your operating system, the steps needed would vary, but I would suggest that you just use Microsoft's Fix-It Utility. 3.) If you have Dell's OEM Operating System disc or their drivers "Resource Disc", you could also try to boot off of it to try to check your CD drive's functionality. To do so, go to F12 during startup [e.g. when the Dell logo comes up] and select the option to boot from the CD/DVD/CDRW drive. That would give you a clear indicator on whether your CD drive is still functional or not since it would not be affected by any software application.
Computer doesnt see the DVD
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps
After formatting my dell vostro
If you reinstalled Windows from the Dell-provided "System Restore" CD/DVD disks, you should be able to play DVD disks.
If you reinstalled Windows from some "other" Windows disks, you should be able to view the files/folders on any DVD-disk, but you will be lacking the software to properly "decode" those files, and to "play" the content.
Not write file on cd
First make sure your dvd drive is also a dvd burner, if it is not a burner then you can not write files to disks and will have to buy a new one
If that is not the problem, you have to make sure that you're using a dvd-rw (if the disc has info on it) or a dvd-r that has nothing on it. If you are not using one of those then the process will not work
Dell Inspiron 1505 DVD/CD-ROM drives not working:
The issue was caused by software that may have been installed with the option to burn or copy things to and from a disc.
The issue is resolved by the following:
Clicking start.
Typing regedit in the start search box.
Hit enter.
Look on left for HKEY_LOCAL_MACHINE.
Click the arrow to the left of it.
Look for SYSTEM.
Click the arrow to the left of it.
Look for CurrentControlSet.
Click the arrow to the left of it.
Look for Control.
Click the arrow to the left of it.
Look for Class.
Click the arrow to the left of it.
Look for the first line of random letters and numbers. Example: {4D36E965-E325-11CE-BFC1-08002BE10318}
Click on the line itself this time. NOT the arrow.
Look on the right side under the data tab for (value not set).
Keep clicking the down arrow key until it says DVD/CD-ROM drives.
Then look under the name tab for either Upper Filter or Lower Filter or both.
Right on both these if listed (they may not always both be there).
Select delete.
Close windows and restart computer.
****
hope it helps
How to get detected vostro1510
click start control panel
administrive tools computer management device manager scroll down cd dvd rom
drives if you see a yellow question mark? right click you will have
options to update driver,roll back driver,or
select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall
Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
Hope this helps
My dvd rom drive is
Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
or it could be a dirty lens on the dvd rom you might use some liquid lens cleaner
Hope this helps
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