Top 20 Dell DVD-rom DVD Drive Questions & Answers

You have problem with your cd-drive's lens.

Insiro o c?digo em meu PowerDVD 15 e n?o ativa (Bloqueado)

Stephen buddy, we need to talk. I do NOT understand anything you are trying to describe. Okay, so you installed a FRESH Operating System and now it is NOT recognizing your DVD-rom, right? Okay, restart the computer and let Windows load up fully. Check Control Panel and check your list of Devices. Sometimes, when you re-install and O.S., you may have to update the firmware or drivers for certain devices.

Have you checked the Drivers?

My preference is Toshiba. I have never had good experiences with proprietary units like Dell.

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

you might have to uninstall then restart your computer then reinstall your cd rom or uninstall the driver then reinstall for this device click start Control panel administrative tools computer management device manager scroll to cd/dvd rom drives + to expand could be a yellow question or exclamation mark ? ! or a red X right click update drivers you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard you need only do the registry check if you cant see the drive/s in windows explorer/my computer to check the registry Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.hope this helps you

You could try any of these steps to check if it could help.1.) Try to check if your discs would be read in Safe Mode or Safe Mode with Networking. To do so, you can go by pressing F8 at startup and selecting the appropriate option from there. If it does work, then definitely there's a software that's causing the issue on your optical drive. If not, let's move on.2.) Try to remove upper and lower filters. Depending on your operating system, the steps needed would vary, but I would suggest that you just use Microsoft's Fix-It Utility. 3.) If you have Dell's OEM Operating System disc or their drivers "Resource Disc", you could also try to boot off of it to try to check your CD drive's functionality. To do so, go to F12 during startup [e.g. when the Dell logo comes up] and select the option to boot from the CD/DVD/CDRW drive. That would give you a clear indicator on whether your CD drive is still functional or not since it would not be affected by any software application.

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or you might have to unistall your burning software restart your computer then reinstall it hope this helps you

Does the CD have any large or visible scratches on it? If so, you might be able to use toothpaste to fix it. Apply toothpaste onto the CD, rub it in, wash and dry it, and try to use it again

If you reinstalled Windows from the Dell-provided "System Restore" CD/DVD disks, you should be able to play DVD disks.

If you reinstalled Windows from some "other" Windows disks, you should be able to view the files/folders on any DVD-disk, but you will be lacking the software to properly "decode" those files, and to "play" the content.

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or it could be a dirty lens on the dvd rom you might use some liquid lens cleaner

Hope this helps

You can try this microsoft fix:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Hope this help.

click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps

You need an MPEG-2 Decoder, it's a software program that will allow you to play DVDs, download VLC media player from www.videolan.org (free), It is kind of like windows media player but will allow you to play DVDs

First make sure your dvd drive is also a dvd burner, if it is not a burner then you can not write files to disks and will have to buy a new one

If that is not the problem, you have to make sure that you're using a dvd-rw (if the disc has info on it) or a dvd-r that has nothing on it. If you are not using one of those then the process will not work

1.control panel->system->hardware->DEVICE MANAGER 2.uninstall your driver 3.restart you computer 4.on tray icon a balloon come with a MSG of 'found new hardware' 5.click on it 6.select your driver from it .then select suitable option
if you still have problem buy a you op(win xp,vista,7..).using that disk repair you computer

First thing to do is go onto the start menu, and right click on computer, click on properties and look for the hardware tab. Click on device manager and look for DVD/CD rom drives. Click the plus sign next to that selection and see if you DVD drive is shown or if it has a question mark next to it.

If it is shown and you click on it, it will tell you if the device is working properly. If it is, then you may just need to obtain a DVD/CD cleaning disk. The lenses do get dirty, similar to a audio CD player, and need to be cleaned to read properly.

The only other thing you can do is make sure the device is seated properly into the laptop, but they are secured with a screw on the bottom of the laptop, so that does not often happen.

If the device is not working properly, right click on it and choose uninstall. Restart your computer and the device will be seen as new hardware and a driver installed by windows. If you need an updated driver, go to www.dell.com, choose support and put your service tag in to get all available drivers for your laptop.

Try these suggestions and see if that solves your problem.

If this solution was helpful, please remember to leave positive feedback for me.

Thank You,

Brian

Hi,
Follow manual
Plese follow the bellow link , from this link you can get the idea how to install.

http://www.repair-laptop.com/?p=123

http://www.insidemylaptop.com/take-apart-dell-vostro-1510-notebook/

Reply for further instruction.