20 Most Recent Philips GoGear SA178 MP3 Player - Page 9 Questions & Answers

Hello,

You have to convert all the music from windows media player to MP3 file format bfore you sync to the player. you can search mp3 converter in google.com

may this help,

melnavz

Does not play well with Windows Media Player 11.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

The sticker on the back with the serial number may have been removed. Hopefully you still have the warranty/registration card or the box. If none of the above, you are out of luck.

First you want to make sure your adding the correct file format MP3, perhaps WMA if it supports it.

Plug it in and go to my computer, it should show up as an extra drive open it and drag your music files into it. That should work.

Comment back if you need more help, feel free to leave positive feedback and thank you for stopping by Fixya!

BIG Hammer

I'm not sure about the Memory Format Error, but you are going to need the software to not only recharge the player, but put music on it as well. To turn it on you have to hold down the play button until you see a little "Philips" logo pop up on it. I looked into downloading the upgrade to see if it could recharge that way, but it seems to be only what it says it is; an upgrade. I suggest you ask your husband's friend for the software disk.

there is a reset point in the gog gear..reset it and get all your songs in again

Make sure the hold/lock is not engaged.

Not compatible with iTunes. You must use DRM-free WMA files, or Mp3 files ONLY.

Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.

-Tha Mp3 Doctor

Some older Philips models are not compatible with Windows Vista.

Which model do you have?

Hello - it is on the Creative Zen website.

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

-Tha Mp3 Doctor

Unplug mp3 player from computer. Go to Control Panel --> System --> Device Manager --> Uninstall MTP Device. Uninstall all Philips software. Reinstall Philips software from the CD or the Philips website. Replug mp3 player into computer. Good luck!

-Tha Mp3 Doctor

If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

It doesn;t have a virus. She plugged it into a computer that is running Windows Media Player 11, and now the player is toast. WMP 11 replaces a key system file in GoGear HDD models and some early SA models - like SA178.

Connect your mp3 player to the computer.
Open the Philips Device Manager
Run the Repair function.
If the Device Manager does not recognize the player, connect the player to the computer (while the player is in the OFF position) while holding in the volume + button. Continue holding the vol + button for 5-15 seconds until a window pops up on the computer screen that says Found New Hardware Wizard. Follow the directions and it will lead you to do a Repair in the Philips Device Manager.

If this strategy doesn't work, your player is screwed. Call Philips and find out how to get an in-warranty replacement (or take it back to the store).

-Tha Mp3 Doctor

Not very much. It depends on how many songs are already in the player. The problem is that the recordings are made in WAV format, and WAV format takes up MUCH more space than an mp3 file. If you had no other songs on the player, I would say an hour maximum - maybe much less.

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

-Tha Mp3 Doctor

Right-click the songs, and select Properties. Deselect the Read-only option.

Reset the player by using a #2 size paper clip and inserting it in the reset hole. Then it should turn on and off properly. See manual for details.

-Tha Mp3 Doctor