20 Most Recent Dell 924 All-in-One InkJet Printer - Page 4 Questions & Answers

here is the link for the drivers:

http://download.cnet.com/Dell-Photo-AIO-Printer-926/3000-2116_4-109409.html I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

no mac driver for that printer

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels. Activate head cleaning before a test is taken. Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.

Hi

You don't say which operating system you use.

Try clearing the printer's memory cache.

Start > (ControlPanel) Printer(s) > double click on the Dell 924 icon > cancel all pending documents > close > power printer off > disconnect printer cable > restart computer > power printer on > reconnect printer cable > test print again.

If you still have a problem consider downloading any firmware, updates or security patches from here:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A924&os=WW1&osl=en&catid=&impid=

If this does not fix the problem you might have a corruption in your driver software. If so, uninstall all components of the driver software from Add or Remove Programs > restart the computer > reinstall printer drivers and applications > test print.

Another consideration may be some form of spyware infection controlling your browser settings. If so, consider enhancing your spyware and browser protecting by downloading, installing and scanning with:

Malwarebytes (www.malwarebytes.org)

SuperAntispyware (www.superantispyware.com)

Unlike antivirus software, multiple antispyware/antimalware programs can run simltaneously on a computer

I hope this helps.

Why not simply contact Dell online www.Dell.com

the ink level is low .try the deep cleaning if the problem still present replace the cartridge..

Shut down the pritner and reset the cartirdges .Now in most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

Thank you for using Fixya

If it is a genuine cartridge, then the chip has failed - return it to the supplier for an exchange.

Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Do a Power Recycle.

Her is how.

1-Disconnect the USB from PC.

2-DIconnect the power cord from outlet.

3-Press the printer Power Button for 15 seconds.

4-Plug back the USB.

5-Plug back the power cord.

Is this not resolve the other option is to unistall and install back.

If you need more help post back!
Thumbs and testimonial are welcome!

-Try MASTER RESET. Unplug printer, PRESS # and 9 as you plug it back in the wall. This will reset the printer.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309