20 Most Recent HP Officejet Pro K550dtn InkJet Printer - Page 8 Questions & Answers

Are you doing this in a wireless situation?Can you connect with a cable and print.Have you gone to Windows Logo Control Panel System and Security System Device Manager Check there to see if you can see a printer port listed.

Hello, Please download and run the HP Printer Install Wizard from www.hp.com/go/tools

IF U have photoshop or paintshop pro or any graphics/paint program open it and choose aquire or import and then choose your printer and scan from there. If that works then the scanner is fine and you need to reinstall the scanning software from your disc or HP.com

Unle4ss someone physically broke something, go to HP home page. Click on printers select your type and model. Reinstall drivers, if this doesn't work, they have trouble shooting programs you can download. And finally go to the forumns for help. Usually you can repair if a sotware problem. If a hardware problem, you may be better buying a new one.

I downloaded PrinterShare from the App Store and it works quite well for me. You'll need an attached printer to the PC or Mac that you are sync'ing with. The app should be able to find the printer so you can print wirelessly.

Clean encoder strip...it might be dirty..

When I see this situation, I look carefully for a jammed senor lever. They either hang down from the top, or protrude up from the bottom of the paper path. They should freely move. If the do not, they are activating the sensor they are attached to. They can get caught on the edge of a cover, or have a piece of paper from a previous jam caught in them. http://h10032.www1.hp.com/ctg/Manual/c01770356.pdf page 152-154 Hope It's resolve all Your Printer Problem, Or Still having Problem Then follow Us For HP Support

the cartridge as you call it is the carriage, which houses the inks and printheads, Its supposed to be 'Locked' at the service station until such time as the printer is ready to start printing, what you should look for is a strip of what looks like clear plastic that runs the lengh of the print surface, give this a GENTLE clean with a cloth damped with WATER, ensure there is no paper blockage along the print path the cycle thhe power allowing the machine to come to ready or fault displayed

For HP Officejet 6600 / 6700 printer models which suffer a calibration error, more than likely either the PRINTHEAD has connectivity issues (i.e. remove, clean all contact points, and reinstall), compatible/clone ink cartridge chips are causing the issue, the PRINTHEAD is approaching end of life, or not all ink nozzles are firing and therefore the printer is unable to calibration. Perform the following diagnostic checks to help make a determination: Tap 41 PRINTHEAD Health Diagnostics (NOTE: applies to touchscreen 6600/6700/8600/8700 printer models only):
1.Press 'Return' button (lower left side) four (4) times until 'Support' menu is displayed. 2.At 'Support' Menu, using the arrow key, navigate to the 'Service Menu', press Ok. 3.Use arrow keys to advance to the 'Special Reports' Menu. Select OK. 4.Use arrow keys to advance to the 'print mech button tap' menu. Select Ok. 5.'code = 0' will be displayed. Use arrows keys to change value to '41' (i.e. press and hold right arrow key). 6.When 'Code = 41', select 'OK'. The diagnostic test pattern will print. 7.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced. Re-seat PRINTHEAD and/or clean rear electrical contacts and repeat 'Tap 41' test to verify connectivity is not the issue. Nozzle test (use to determine if all ink cartridge nozzles/printhead is firing all colors properly) Press return arrow 4 times 2.Press support menu 3.Press right arrow 5 times to print diagnostic menu and press ok 4.At nozzle test press ok Self test/printer status (use to print internal printer settings) Press return arrow 4 times 2.Press support menu 3.Press right hand arrow 7 times to reports menu and press ok 4.At self test report press ok Extended self test (use to evaluate color performance and obtain total page count) Press return arrow 4 times 2.Press support menu 3.Press right hand arrow 7 times to reports menu and press ok 4.Press right hand arrow 1 time to extended self-test and press ok Print Quality Diagnostic Page (use to determine if printing alignment is correct) Press return arrow 4 times 2.Press support menu 3.Press right hand arrow 7 times to reports menu and press ok 4.Press right hand arrow 2 times to Print Quality diagnostic report and press ok Print head recovery (runs 'intensive' printhead service cleaning routines, i.e. for a clogged printhead)
1.Press home key twice 2.Then return key 3.Then home key twice 4.Then return key 5.Then home key twice...............this will gain access to the Engineering Menu 6.Press the 'service menu' 7.Press right arrow 4 times to 'service test' and press ok 8.Press right arrow: a.16 times to 'print head rec level 1' (basic recovery) b.17 times to 'print head rec level 2' (medium recovery) c.18 times to 'print head rec level 3' (thorough recovery)....suggested for severe streaking 9.Press 'ok' to activate either of the 3 selections above. Semi full reset (can be used to help address intermittent or incorrect printer behavior issues)
1.Press return arrow 4 times 2.Press support menu 3.Press right hand arrow 2 times to Resets menu and press ok 4.Press right hand arrow 2 times to semi full reset and press ok (Note: this will return printer to factory default condition; regional setup will be required following this action) For more information on inkjet printer recovery tips, or solutions for a different printer model, please visit http://www.inkjet411.com -Thank you

Is the error displaying on the printer... Have you connected the printer to the computer.. Whats the OS on tge computer . try disconnecting the printer andcheck for the error messages..