20 Most Recent HP Officejet Pro K550dtn InkJet Printer - Page 5 Questions & Answers

You should follow step by step the installation indicated in the manual which comes with your printer. Sometimes printers get "funny" but it's generally because of some error in the setup procedure. It's important to have your printer disconnected while running the driver and connect it whant you receive the indication to do it.

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Hi Lawrence Lewis, I would be happy to help you with your Officejet printer. If I understand correctly, you can print and/or copy on plain paper, but not on photo paper, is this correct? What printer model do you have? How Do I Find My Model Number or Product Number? Knowing your printer model will help me to better assist you. I look forward to hearing back from you. I work on behalf of HP. :)

Hi there, Lisa here to help. What printer do you have? I'd like to offer you a document you can use to troubleshoot paper jams, but it is best if I know which printer model you have. You can use the following link to find your product number if you are unsure: Finding Your HP Product Model Number In the meantime, let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in. You can use the HP website to search your product and locate the necessary troubleshooting steps yourself if you'd like, or use the comments option to respond back to my reply and I will search for the necessary document for you: HP Troubleshooting. I hope this helps, and look forward to hearing back from you if you require further assistance. Thanks, I work on behalf of HP.

If you cannot restore default settings uninstall the software, do a disk cleanup and a defrad, restart your computer and reinstall the software. That should put it back to the original settings support hp com

try removing the printhead and checking/cleaning the electrical contacts. If that doesn't work - replace the printhead.

it's either out of ink or some hardware error

Try doing a deep clean on the print heads. Also check to see if there is a torn piece of paper or something stuck in the rollers. Then do a "print check" using the HP Maintenance software to see if all the nozzles are printing. Good Luck

There should be an option to setup your HP printer on your pc on the driver CD that came with it. This will allow you to print wirelessly. You can, therefore, use the printer on several machines simultaneously. The wifi is between the printer and the computer, the printer cannot access the WWW.

glue it or tape it

Clean both cartridge contacts and the carriage contacts. If no avail, replace the cartridge. If it doesn't help, just stop using land phones and faxes and switch to emails. My former organization just throwed away all fax machines and ink printers.

Test scanner powers up - ie light comes on when first powered. If nothing - check your power supply and replace or repair if necessary. Test data cables by changing cable or changing data port. If the scanner is USB connection you should see/hear a connection warning. If nothing happens - either your ports aren't active or your scanner i/o port is faulty Check you have only one installation of the scanner in your scanners and cameras folder. If more than one copy - delete the spares.

Most likely a faulty power transformer, but could also be a mainboard fault. If you leave the transformer unplugged from mains for about half an hour, then reconnect it and check the following. If no power up at all = Naffed transformer. You may score one from a service tech, cartridge refiller, or recycling centre. Make a note of the plug colour and power outputs, and get one the same. If powers up briefly then shuts down = naffed mainboard. Get a new machine.

Just a quick thought here. Check the paper thickness settings to see if you have a cardstock setting. Some printers need the paper thickness to be set to properly work. Also, when the sheet is printing, place you hand on the cardstock and see if you can help it along by pushing slightly. You may feel and see the obstruction. You can find additional information in the user manual under "Print on special and custom-sized media".

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