20 Most Recent HP LaserJet 3055 All-In-One Printer - Page 2 Questions & Answers

I just upgrated my Vista system as recomanded, and after that I am not able to scan documents, getting the messGE " NO PAPER IN THE DOCUMENT FEEDER " on my all in one laiser jet 3050

PRINTER ERROR The laser scanner speed is incorrect. X description: 1 = Scanner startup error 2 = Scanner rotation error 1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner.

If you go in your user manual to page 241, it shows the following instructions on how to reset the printer to factory defaults. One important note is that you will lose EVERY stored piece of information including phone numbers and such.

To restore the factory-set defaults
1. On the all-in-one control panel, press Menu.
2. Use the < or the > button to select Service, and then press .
3. Use the < or the > button to select Restore defaults, and then press .
The all-in-one automatically restarts.

Hope this does it for you.

Sounds like the sensor arm in the ADF is stuck in open position. Lift the flap of ADF and see if the sensor arm moves freely.

Hi benkoh76: Here is your problem. Troubleshooting checklist Follow these steps when trying to solve a problem with the all-in-one. Step number Verification step Possible problems Solutions 1 Is the power on? When the all-in-one is connected to a grounded power source and is turned on, the control panel shows Hewlett-Packard with moving cursors indicating that the firmware code is loading, and the main motor rotates for approximately 45 to 60 seconds. When the firmware is done loading, Scanner bulb warming up might appear on the control-panel display, and the scan head moves back and forth for 10 to 15 seconds. If you lift the scanner cover, you will see that the scanner bulb is lit. Near the end of this time, the ADF motor turns on for about two seconds. No power as a result of a failed power source, cable, switch, or fuse. 1. Verify that the all-in-one is plugged in. 2. Verify that the power cable is functional and that the power switch is on. 3. Check the power source by plugging the all-in-one directly into the wall or into a different outlet. Motor does not start. 1. Verify that the all-in-one is plugged into a working electrical receptacle. 2. Verify that the print cartridge is installed correctly. Follow the instructions on the control panel to remove and replace the cartridge. 3. Verify that the top cover is closed. ADF motor does not start. Open the ADF cover and remove any orange shipping tape inside the ADF. Verify that the ADF connector is connected correctly to the scanner. If the ADF motor still does not rotate, replace the ADF. Scanner bulb does not light. If the scanner bulb does not light, verify that the wire-harness connectors from the scanner to the formatter are connected correctly. If the error persists, replace the following components one at a time until the problem is resolved: scanner assembly, formatter. Hope this helps

Sir/Madam Unfortunately there's no troubleshoot with a 52 error. As it implies it's usually the scanner bad. It sits up top- under the top cover. It connects to the Formatted Board on the left side. and there's 2 connector s at the scanner itself. So if Your HP Printer is Under warranty ( 12 Months ) Then I Suggest You Go To Official authorized HP shop for your HP Printer Problem and Troubleshoot or Go To Official HP Printer Website To Update HP Printer Software and Driver,Or You Update It From Official Below URL Link: http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-Laserjet-P2055d-error-message-quot-52-Scanner-Error-Turn-off/m-p/5905671#M207987 or http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-Laserjet-P2055d-error-message-quot-52-Scanner-Error-Turn-off/m-p/5905671#M207987 Or In Case You Having Still Problem Then Follow Us On: HP Printer Support

The stepper motor controlling the scan arm is defective. Replace motor or entire unit.

Fat bed lid should be clean and closed, Scanner assy should move and scanner bulb should glow for a while, during the booting process.
The Flexible Flat Cable (pitch 1 mm x 30 Pin) should not be damaged (replace if damaged) and well pushed inside its jack in the formatter. (Open the right side cover and check).
The flat bed scanner's glass frame & Door base should mate perfectly with ease. If opened earlier, the ADF wire harness which passes on the inside along the rear right corner, can prevent PERFECT mating (if in palce the mating would not need any pressure and would fit in place easily), A gap of less tahn 1 mm can be the culprit.
If problem still persists open the scanner flat bed cover, clean the guide rod, check the laser assy movement, clean the black stripe above the resting place of the laser unit, laser unit mirrors ( 4 nos - with lint free fabric and Iso=Propyal Alcohol) re-assemble the flat bed cover with laser assy mid way on its path (to check movement when you boot). Ensure perfect mating as above stated.
If problem persists I fear you may have to replace the scanner assy or the formatter. Before you decide to replace formatter try "Permanent Storage Init" process posted by me for PC scanner "No connection" error.

GOOD LUCK

Clean rollers in the ADF (automatic document feeder) with methylated alcohol for quick fix or replace the roller assembly PN: 5851-2559 and seperation pad PN: Q2665-60125

I assume the printer is not showing any errors on the control panel ? If so , that has to be resolved first. If not will it make a copy ?
PC or MAC ? What version of OS ? Is it supported ?
Once you determine that , uninstall any current software and/or drivers . Download the latest version , follow the read me instructions to install properly .

Download and install the latest driver from http://support.hp.com