20 Most Recent Casio EXILIM ZOOM EX-Z60 Digital Camera - Page 3 Questions & Answers

Hi Molly,
I would recommend you first try to reset the settings in your menu. If that still doesn't work then you probably need to have your camera serviced by an authorized service center. If you're in the East Coast or near New york City give us a call and we can help you with that.

Hiram
Photo Tech Repair Service
110 East 13th Street
New York, NY 10009
212-673-8400

The best way to download videos from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy videos from the card to the computer's hard drive, the same way you copy any other files. Or you can use any video cataloging program.

If the red light is flashing after inserting a NP-20 battery in the Casio Lithium Charger BC11-L, it means that the battery will not take a charge. Normally when putting the batterry in the charger, the light will be a constant red. After charging is complete, the red light will go out. Battery is then fully charged and ready for use.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).

Rechargeable batteries, unfortunately, do not last forever. The older the battery and the more it's been used and recharged, the shorter the life. You will get to a point where the battery will only last 30 minutes or so, and will take only 20 minutes to charge (if you have a charge indicator for you battery).

My suggestion is to look online for a replacement battery. There are many places that sell generic batteries that work very well, so you don't need to spend the extra money to buy a real Casio battery. Just do a search for your battery model number.

Good luck.

Hi,

Here is a tip that I wrote about SDCards and how to unlock and lock SDCards.

How to UnlockSD Cardheatman101

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Hi, the photos are visible in the Camera and not when connected to camera because in Windows the photos are hidden. You can view the hidden files by following below mentioned steps:

Please connect the Camera to the Computer, then open the Folder containing the Photos:

Click on Tools>Folder Options>View tab>select Show Hidden Files, Folders and Drives option.

Then, click OK. Now the photos should be visible in Windows.

Please reply me if you face any problem in following the above mentioned steps.

Look at the memory card. SD cards have a slide switch along one edge. The position farthest from the contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.

Your SD card might be broken (electrically defective).
Replace SD and power up.

try formatting the card to fat 32 on a computer

While the histogram can be distracting, it can be very useful to ensure that your image is well composed and the lighting is good.

To remove the histogram, put the camera in video or picture taking mode, press the up arrow (disp) key to cycle through three different display types: Histogram + indicators on (where you are now), nothing but the picture (where you want to be) and picture with indicators. Indicators include battery charge state, image quality, etc. Not needed while taking pictures, but nice to be able to take a look.

See page 33 of the manual for your camera.
http://support.casio.com/pdf/001/EXZ60_e.pdf

tego34:

From the user manual for this camera (click here) page 247, it says "Memory is full. If you want to record more files, delete files that you no longer need" and references page 161 in the same manual.

On page 161, it gives you the directions for deleting un-needed files (pictures).

I would suggest transferring all of your pictures to a computer using Picasa and deleting the pictures that you've taken from the camera.

If you're using the memory that is built-in to the camera, it is much too small to hold many pictures. You should buy a 2GB SD card that meets the specifications in the user manual page 180.

hi there

I had the same camera and the same problem. I tried several things to fix it and gave up and put it in the camera shop. The guy took it apart and cleaned it for me. Cost 50 bucks but well worth it instead of forcing it and breaking it. Some time things like dirt can get caught in the lens cover when it is open and then closes. You can try what I did first with compressed air, plugging in the cam to your pc with the adapter and new batteries all while holding the take picture button down or the zoom. Best bet is to take it in.

There should be a sliding switch on the sd card that locks or unlocks it, or else the menu can be used to unlock or lock the card's contents.

Not sure why you are saying it's not the memory card or is it because you are working on the camera internal memory? If so the camera internal memory still needs to be formatted or initialized to properly work with the camera. I'm going to include two diagrams on a memory card that your camera will use first is the Card Lock. This is an actual lock on the side of the memory card and if in the incorrect orientation will prevent formatting all new card must be formatted to the camera they are being used in. You can't format the card in the computer and expect it to work in the camera it won't happen. You can't format the card in one camera and place it in another even the same make and model and expect to work.
Here is the first picture/diagram of the card lock


The second diagram is right out of your owners manual showing how to format/initialize your memory card

Format card was taken from page 89 of your manual Have fun with your camera

Hi Kelly,

Did you use a Casio program or just an explorer?

If you used the -let`s say- Windows Explorer- then it is strange this happened, unless, you pressed and held the "shift" key down whilst dragging the photos onto your computer.

To get them back onto your camera, you need to:

a) locate the place your camera stores the photos and go into that directory (ie wiht the MS explorerer)
b) open another MS explorer window and locate the photos on your computer
c) select all photos you want to go back onto your camera
d) left click and hold the this button on one of the selected photos
e) drag them onto the Explorer window showing the directory of the camera
f) release the left mouse button

Now you should have them back

Greetings from Germany

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

You can download the PDF version of the manual and/or order a printed manual from the manufacturer's web site at
http://www.olympusamerica.com/cpg_section/cpg_support_manuals.asp?id=956

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea