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- Page 9 Questions & Answers
The roller brush will not stay on-& the cord rewind is stuck on
There is a reset on the power head, does the wand fit tight in the neck of the power head, if not you may have a problem there, either the wand or the neck. If the lever is stuck on, then it is jammed or broke, maybe a spring is out of place, in any event the canister will have to be taken apart to see what the problem is.
on May 16, 2008
There is a reset button at the back of the powerhead. The user manual can be downloaded from the electrolux website, although I didn't find it very useful. There was some info on how to change the powerhead drive belt.
on Feb 23, 2008
In your owner manual there should be a number you can call for service. If less then a year old, then it is under warranty.
on Jan 31, 2008
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