20 Most Recent Maytag Neptune MLG2000A Front Load Stacked Washer/Dryer - Page 4 Questions & Answers

change the rubber seal, get it from the store / dealer where you bought the unit or an appliance stor that carries maytag

Is there a motor noise?
Could be belt issue if there is a motor noise and no spin.

The bearing has more than likely gone out in the tub section. I currently just went through this problem myself and it's not a cheap fix. Roughly $900 for parts and labor. But what I did was called Maytag and after a little complaining they offered to give me 50% off on my parts. Not satisfied, I asked to speak to a supervisor and before you know it, the lady came back on the line and said they would take care of all of the cost of my parts, so now all I had to do was take care of the labor, under $200. Don't blow up at them but be firm and I think you will get the same result also. Good luck!

The switches you are referring to are set-reset. These rarely have a fault. Normally the machine control board is the faulty component. How did you determine that these switches are faulty ?

The safest way to access the upper portion of the washer is to remove the dryer. Another method is to remove the "complete" washer front and the control panel. This will give you access to the top of the washer tub.

your pup is not working properly it may have somethig inside or draining house coud be that problem too good luck

Hello , if this unit is digital it may be the board failing but if it does not have a digital display then it is a very common repairable problem. If it goes through wash and stops right after not making any noise then the problem is your lid switch. there is a spike on the washer lid that plunges this switch down for safety resaons. It thinks the lid is open and will not go into spin. They are about 30.00 usd if you replace your self , if you call someone out it will be around 100.00 to 150.00 . Please let me know if you have any other questions.
Phil

resistor on control board is burnt out I think it is R14
The board on that one is located in the dryer front upper right corner you will also need io replace the wax motor in the washer door lock

It sounds like the bearings have gone out in the tub. The major cause of this is using powder soap. There is nothing you can do but replace the rear outer tub. This is a costly fix but maybe worth it for a stack unit.

SOUNDS LIKE A PUMP HAS GONE BAD. REPLACE IT. IT WOULDN'T COST TOO MUCH.

check to make sure the door is locking when it should. If the door isn't locking or sensing that its locked the washer will not go into high speed spin.

Hi,

Please allow me to remove your confussion. The issue that you have described is surely for loose belt in the agitator. Let me help you to verify it before you go ahead replacing the belt with a new one.

The agitator is pressed onto the drive bell, and no tool is needed until it comes off.

Here's how I do it....take any slender leather belt and slip it under the agitator so that both ends are in each hand. With the center of the belt aligned with the center of the agitator bottom, pull up sharply with both hands. The agitator will pop right up. (Keep your face turned away)

The bolt is there to hold the agitator drive bell underneath securely to the agitator shaft of the tranny. Once the agitator is up you can remove the bolt and tap underneath the drive bell to pop it up. It is this drive bell which controls how loosely the agitator seems while mounted to the shaft, and it bears the brunt of things like overloading.

One other tip to minimize wear and tear on the agitator is to always select the highest water level when you wash, even for smaller loads. This will eliminate the pressure of a load on the base of the agitator and make it last longer.

Please have a clearer view from the picture bellow:

Remove power, pull washer out from the wall, tilt washer against the wall to replace the belts. The belts can be replaced from the bottom. It may be easier for you to remove the front panel to access the pump belt easier, but this is not always necessary as it is possible to replace the pump belt with the front in place. For proper belt adjustment, see picture below.



Neptune Washer Belt Kit-
Kit includes new motor isolators and easy to follow instructions. This will stop annoying squawking noises during the wash cycle. Fits every Neptune made to date.
Your Price- $19.95 !









We carry belts and all other washer parts at our 27 warehouse locations. Call our Toll-Free Parts on Demand® phone number and see how easy ordering appliance parts can be!
Call 1-800-507-4040

sounds like the moter speed control

where can I find the owners manual for the stacker

Removing the top cover of the dryer, you will find, in the front right, the machine electronic control board with a burned resistor. This resistor burns up when the washer lock motor fails. The lock motor and control board will need replacing. Parts cost will be around $220.00.

replace the wax motor and the control board

http://www.applianceaid.com/neptune.html click the link

replace the control board