Top 20 Canon ImageRUNNER 330s Copier Questions & Answers

The hard drive is on the back side of the copier behind the rear panel. The hard drive is not expensive, the problem is getting the hard drive flashed with the correct software. Also, it is a older copier... It may not be worth repairing????? Good Luck

A new hard drive is about $100.00..... The problem is getting some one to flash the drive with the correct software. The copier is about ten years old or soo.

Typically when labels come off the paper, the get stuck on the Fuser (the heating rollers just as the paper exits the machine) Open up the printer and turn the round hand that you would clear a jam with, and look on the roller to see if they are stuck there.They are also known to get stuck in the paper tray or pickup assembly. Follow the paper path through the machine and you will find them.Good Luck

that is the life time of drum is over. you must change it

ir 330 and ir 400,gp 405 r same machine,turn on the copier when its ready to copy press the additional function then press (2 and 8 both r same time) again additional function when this process is completed copier on the screen select that in the screen find the 'function' select then select on clear in clear menu select one by one err and other all function like dc-con and press ok after se;ect one by one..

Hi there,

Try to look at these notes:

1. Charge - Print Quality (PQ) -- The charge roller evenly distributes a negative charge on the photoconductor (PC) drum. This evenly distributed charge acts as the film that is discharged (exposed) by the laser to create the latent image.

a. Print Quality effected: Faint, Entire Black background, Grey Fog/Haze
b. Parts Involved:

i. Drum -- A drum cartridge is coated with a photoconductive material that allows electricity to pass when exposed to light. As an example of why this can be the failure, if you leave a drum out in light long enough, you will get dark backgrounds or just black pages. However, drums do wear out over time too; specifically the photo material the drum is coated with. As this degrades, more of the positive electricity on the inside of the drum gets through and grabs toner, as if the laser wrote to every square inch of it. A damaged or defective PC drum can cause black streaks/lines, voids, speckles and various other print quality problems.

ii. Charge Roller - Also known as the BCR or Bias Charge Roll. The charge roller pulls double duty. It energizes the outside of the drum with negative energy and as a result it cleans any previous latent images. If the charge roller were failing to energize either due to the HVPS or the charge roller itself, it wouldn't clean any previous unused toner deposits from the last revolution would start to accumulate and appear on paper more and more causing haze. A missing charge roller causes completely black pages.

iii. HVPS - High Voltage Power Supply -- Responsible for charging components such as the inside of the drum, the charge roller, and transfer roller. If the HVPS does not give enough to the charge roller it can fail in erasing the drum, causing entirely Black pages to be printed.

Hope this sheds any light on the issue that you have. Thanks for using Fixya.

Hi,
I see you are having issues with the ID and password of the driver from the shared printer.
It may not work since Win XP and Win 2k3 may have a different mapping language, But I believe inorder for you to save the ID and password you can always install the driver of the printer in the Win XP having the ID and password stored on the driver, then you can try to map again and see if the ID and password after mapped will be an issue.

Just DELETE Your Installed Printer,And Re-install with PS drivers.

This is an error for the thermistors in the fuser not reading temp correctly. Go into service mode by the standard Canon way - Additional Function key, 2 & 8 held down at the same time, then Additional Function key. Press copier, function CLEAR, ERR, then OK. Power cycle the copier and the error is reset. Again if the error come back you will have to check the fuser assembly, heat lamps, thermistor, thermofuse, etc. There is a problerm thsat needs to be fixed and continuing to reset may do major damage to the copier.

Sounds as though the lifting mechanism for the paper Pick-up assembly has gone bad. When closing the paper cassette you should hear a ratcheting sound, this is the lifting of the paper to meet the paper pick up rollers. It should stop and the display should indicate paper is present. If it continues to ratchet and never indicate the paper is ready, then the P/U assy will be the problem. The whole paper pick-up assembly will have to be replaced. In all my years of working on this model, I never successful in repairing the assembly.

check all the connectors

that is mean problem with thermistor.
you must replace a new.
position is inside near exit paper place.

Needs a new Hard Drive......

- slide to wide the divider size paper.
- put your paper than you want
- slide to fit the paper while you see on display to see the size. if doesn't changed, shears little by little.

there is a hard drive on the printer board. open the back cover, on the down right side there is big vertical printer board(where u connect printer or lan cable).detach mounting screws and detach its connectors,then open the board cover u"ll find hadr drive there.

open the front cover, pull the handle on the left door,see if paper has jammed between the rollers,remove the paper by turning green knob in the left front side. close the covers.if jam is not recovered follow the steps given below;
1, check if the sensor arm spring is detached (sensor is under side of fixing unit behind the left cover )
2, set the sensor spring correct take care not to overtighten the spring.
3, apply some rubber based adhesive to both spring ends so that it wont come out again.
close the doors and check.

u can replace the dp unit or composite power supply pcb

This is usually a simple fix. Most common cause is simply a worn separation pad or roller. What model of document feeder is it? There should be a serial plate on the back of the feeder or under the bottom side down towards where the feeder mounts to the machine. If I get the model then I can list the parts you need. Also is the machine under a maintenance contract? If so then I would make them fix it. Especially if the parts required are available.
Thank You for using Fixya.
WheatlandServices

open front cover, release developer lever at right,release feeder lever at down right corner,unscrew the centre screw at the top of the drum unit, slide out the drum unit, at the back of unit u will find a clear plastic cap remove it and empty the waste toner reverse all the process to place all togather.

First of all does the copier have the optional printer kit in it? If it does, then you should look at the left side rear. You should see a cover about 10 inches long and that's where the ethernet plug should be. I believe pressing the print button should tell you if the option is installed.