20 Most Recent Samsung Prostar 816 Phone - Page 8 Questions & Answers

From the attendent's phone, press # 06, enter password ( 4321), enter 1, enter #. You are now in programming mode, enter # 55, enter YY MM DD W HH MM where W= Day of week ( 1=Monday ) and HH MM must be in 24 hour clock format ( 1:00 PM = 1300 ),enter # to save. Good Luck.

Could you repost your question and tell me the type of phone system you have, you say it is a DCS 40 Prostar but I do not recall the 40, only the 408, 612 and 816. also MMC 601 is for station groups and 603 is for trunks. I'll be glad to help if you can clear this up for me. Thanks, .....Mike

There are several MMC to make the phones Ring. Do you have a Station Ring Group where several phones ring at the same time ? This is set up in MMC 601, then you set the trunks to ring to that group in MMC 406. Good Luck and let me know how it goes. ....Mike

Hopefully this is already fixed, if not log in for a chat and I can help.

The Station Toll Class of the phone needs to be changed to a Toll Class 5 which allows 911 calls and certain numbers set in MMC # 94. The program to do this is MMC # 30. The problem is when MMC # 30 is accessed it displays the Toll Class for all 16 phones so use caution that you do not change the wrong extension. If you still need help with this problem please repost and I can walk you thru the process.

First to change the clock to a 12 hour instead of a 24 hour requires a bit of CAUTION. You have to go into the technician level of programming so be careful. From a display phone, Press #, ( Programming ) is displayed, enter 20, ( MMC Disabled ) is displayed, enter password ( 1 2 3 4 is default ), enter function 4 for 12 hour clock, enter # to exit. If the time and date are displayed wrong you have to go to # 55 and reset time and date.
YY MM DD W HH MM format. W = Day of week with 1=Monday and HH MM must be entered in Military time even though you have a 12 hour clock set. Good Luck

What Samsung System are you using? The older systems program differently and it help narrow down the answer? get back to me and I can help.

You can get the alm/sd button light to go off by hitting the alm/sd button twice and then hit the hold button. (I had the same problem

try #12 when the phone is hooked on handset, push your station button ,then # again

The blinking light on the speaker button means the forward when busy is on. To cancel it- With the handset on-hook dial #12.
Then press your own station number. Then dial # again. The speaker button should stop flickering.
Note: If the SPK button continues to flicker, Forward all is activated. It is the same process as above but use #11 instead of #12

Hello,


If you call Samsung they can run through a password reset.

Your memory battery on your telephone system is bad. when power is lost , so is the programming. to fix this , you must go into system programming. From any phone, without picking up the handset. Press #20 Dial 12341, Press #. Press # again and dial 62, Press Line 1 and then press the button of each stn you want to ring ,( The display will show 1 if you press stn 1 and so on.) program each line the same way.

If the default password doesnt work, you will have to default the system by opening the cabinet cover and turning the battery switch off. Once you do that the default pw 1234 will work but your system will be set to factory default , all linse ring stn 1 (21).

All the phones should be connected to the same phoneline, for examble you can pick up the phone in the lower floor and at the sametime on the 2nd floor and you can yell at your staff for free. Without calling any numbers. Also they all should ring at the same time when connected to the same phone line.

I think you currently have the phones on difrent phonelines / numbers.

Also by haveing all the phones on the same phoneline only one call can be made at a time.

Instead of putting all the phones on the same phoneline you could take one phone, on the same phonenumber / line as your desk phone and take it to upstairs. thisway both phones will ring.

I had this problem and fixed it by entering programming and then  dayring assignment which is mmc 61. then select the c.o. line (example line 1) then select the phone extensions that you want to ring. this should do it.

First, you have to Enable Customer Programming. - With handset on-hook, dial #06. The display shows [MMC DISABLED]. - Dial the passcode and '1' and then dial #. (If you don't know the password try 1234, 4321, 9999, etc.) At this point, customer programming is open... Next, Setting the date and time. - Dial #55. Display shows [YY MM DD W HH MM]. - Dial new information as follows: YY = Last two digits of the year MM = Month (01-12) DD = Day of the month (01-31) W = Day of the week (1-7; week begins on Monday (1) and ends on Sunday (7)) HH = Hour (use 24 hour clock) MM = Minutes (00-59) - Dial # to set current date and time. The phone returns to normal use.

Here is the manual While the manual is on the screen press CTRL+F, type 'hold' in the box and press Enter. It has many Hold features http://www.hardwiretelecom.com/pdfs/Samsung%20iDCS_User_Guide.pdf ..

It is possible that the outside lines have been blocked in the programming of the Samsung IDCS 28D system. You can try the following steps to unblock the outside lines:

1. On a phone that is working, press the TRANSFER button and dial 200.
2. Enter your system password. If you don't know your system password, you may need to contact your phone system administrator or service provider.
3. Press 713 for "Line Block Release".
4. Press the button for the line that is blocked (in your case, all 4 lines).
5. The display should show "RELEASE OK" for each line that is unblocked.
6. Hang up the phone.

If this doesn't work, it is possible that the phone system may need further troubleshooting or programming by a technician.

To unblock the outside lines on a Samsung IDCS 28D system, you can follow these steps:

1. Press the "Transfer" button on your phone.
2. Dial "741".
3. Press the "Transfer" button again.

This should unblock the outside lines on your system. If this does not work, you can try resetting the system by unplugging it for a few minutes and then plugging it back in. If the issue persists, you may need to contact a professional to troubleshoot the system further.

It's possible that when you cleared the forward on no answer, the voicemail setting on your Samsung iDCS 28D was not properly restored. Here are some troubleshooting steps you can try:

1. Check your voicemail settings: Dial 604 and press the "Speaker" button. Enter your extension number and press the "Speaker" button again. The system should confirm that you have entered the correct extension number. If it does not accept your extension, try dialing from a different phone to make sure that your extension is still active.
2. Verify your call routing: Dial 601 and press the "Speaker" button. This will show you the current call routing for your extension. Verify that "No Answer" is set to go to your voicemail box. If it is not, you can change it by pressing the "Speaker" button and entering the appropriate code for voicemail (usually "72").
3. Restart the phone system: If the above steps do not work, try restarting the phone system. You can do this by unplugging the power cable from the phone system for a few seconds and then plugging it back in.

If none of these steps resolve the issue, you may need to contact your phone system administrator or IT support for further assistance.