20 Most Recent Symbol LS 4278 Barcode Scanner Questions & Answers

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Download the manual from here https://portal.motorolasolutions.com/Support/US-EN/Mobile+Networks+RFID+and+BarCode+Scanners/Bar+Code+Scanning/General+Purpose+Scanners/LS4278_US-EN Print out the appropriate pages for setting prefixes and follow the instructions. It is very straightforward to do and should only take a few minutes.

Did you make the barcodes using Code 39 or 3 of 9? If so, the scanner defaults to reading between 2 and 55 character Code 39 barcodes. Go to the Motorola Solutions support portal and search for Article ADC-00404 portal motorolasolutions com. Print the article and scan the Code 39 Any Length barcode. Once this is done the scanner will read all Code 39 barcodes.

There was probably some kind of ADF Rule applyed, please scan the barcode Set All Defaults and Erase All Rules from ADF Chapter in the manual for LS4278 aailable here http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=6983404apdf&sliceId=&dialogID=190394003&stateId=1%200%20190388491

Check the PC shutdown time it can shut off in period if there is setting for it .

The most unlikely scenario is that all the bases are defective. If you power your PC off every night, you should purchase a power supply so the scanners can continuously charge. Another issue may be that you need new batteries (also unlikely if they stopped working at the same time). Also try swapping scanners and bases (one scanner from one base and place it with another base) make sure you firmly place the bottom of the scanner in the base to verify there is a good connection with the charging pins. We are here to help if you have further questions. Tech Support Barcoding Technical Support

Yes, the scanner can tab several times after a scan. We can email you a word doc with the solution. Contact BCTP at 888-317-3440 of fill out this form and we will contact you. Tech Support Barcoding Technical Support

I was also unable to find a solution for you. There are only supposed to be 2-leds in the cradle, 1-green and 1-amber. Maybe it is a battery temp fault, and it has somehow been misread. If you have another docking station and another gun, try swapping them to see where the fault lies. If on the good station the gun shows the same error, you know the fault it with the gun, not the cradle. Hope this has helped!

Check cable, try to find new devices via device manager, if doesn't help change AM240 IC in base (close to RJ45 connector).

If you are receiving three quick beeps (all the same tone) before a scan the battery is low. If the scanner is more than two years old the battery may need to be reconditioned. It is recommended the battery be reconditioned once a year. The latest revision of the LS4278 manual is here:
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=6983404apdf&sliceId=&dialogID=134112767&stateId=0%200%2014115220

Print page 28 of 414 and scan the Battery Recondition barcode. The scanner will discharge the battery then charge it up again. It goes through this two times so you need to leave it on the charger a while for this process to complete. Hopefully this will resolve your issue. If not, you may need a new battery.

If the beeps are low, medium, high the procedure above still may work, but you might want to call Motorola for assistance. Sometimes hearing the beeps helps to diagnose the problem.

Check out the Zebra support article that contains the barcodes to be scanned when prompted
to enter a pin code:https://portal.motorolasolutions.com/Support/US-EN/Resolution?solutionId=5969&redirectForm=search&searchQuery=%3FsearchType%3Dsimple%26searchTerm%3DLs4278%20open%20bluetooth
There is a link in the article to a Word document that contains screenshot and all of the necessary barcodes.

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