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NetComm Telstra Bigpond 3g9wb 3g Wireless Wifi Modem Router Questions & Answers
How do i find my wi-fi password
Many suppliers will put a sticker with log-in credentials on the bottom of the device.
If it is nowhere to be found, first try to connect with a CAT5e or CAT6 ethernet cable directly to the device and log in to the configuration pages. There you might be able to retrieve of set a new wifi password.
If that doesn't help, you might need to give a factory reset to your device to configure it from scratch. Make sure you have all the neccesary details before you start! You'll need specific information on how to connect to your internet service provider. Contact their helpdesk to make sure you have all information. They might also walk through the configuration with you.
MEP code for modem.
Hi Zarul,
GO to
www.netcomm.com.au for answers at their site. I am offering you a page directly to the manual at the Manual Library link. In the manual you will find an comprehensive instruction catalogue. This link will put you into the Access section.
NetComm 3G9W User Manual Access Control Services . At the top and bottom of the page within the web site. You will be able source the entire manual to find your satisfaction.
Fare. Well.
I cannot check my emails
Dear Pamela,
The order in which you would like to verify connectivity to the computer is important. Depending on your provider. Most provide what is nicked named as a surf board. Which is between your line coming to you with the signal, then the router, and then to the device . No matter what it may be.
To verify. Open the internet shortcut link to the lower right of your screen in the startup section. Right click it. Two choices will appear. Troubleshoot Problems or Open network and sharing Center. Follow the directions and verify connectivity.
Should a no connection to internet check cabling appear. go to your first source feeding the system to reboot the Surf Board. Remove power for no less than 10 Seconds . Plug it back into the system and wait for a reset and the fault to clear which will be visible in the icon at the lower right of your screen. If it does not clear. Then go to your Wireless Router and press the reset button on the back of the unit and let cycle to verify connectivity. Should that not work ,unplug it and wait ten seconds and power back up.
These actions correct 90% of the needed actions for most cases knowing it was working and an interruption has occurred. You may have to restart your computer if updates and settings were interrupted. In any event this procedure works as a general form for all.
If you have internet capability. And you need internet support . Go to this link
3G9WB 7 2 Wireless Broadband Home Network Gateway NetComm Wireless
Firmware and Upgrade instuctions. Go to this link
Support 7 2 Wireless Broadband Home Network Gateway 3G9WB
Fare. Well.
How to change my password
In your internet browser navigate to 192.168.0.1, username/pass is admin/admin or admin/password - Wireless settings - Change the SSID text and enter a new password in the WPA encryption
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