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Kocaso M730W 1.2GHz 4GB 7 Capacitive Touchscreen Tablet Android 2.3 Questions & Answers
Son forgot password
If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.
Support Troubleshooting Guide
Forgotten passcode can i do a factor reset or a hard reset
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.
Kocaso m736 connect to mobile network
Product spec says "Support external 3G module dongle".
You need to find a compatible one, Kocaso don't do one.
Put in a SIM card, pay for a Data connection, every 30 days.
Set up the connection settings dependent on the SIM supplier.
This depends on where you live in the world.
Huawei E173 is the only one that someone has found to work on android tablet.
Need help in getting my KOCASO M736 working
If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.
Support Troubleshooting Guide
Won't turn on
Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide
Unlock
The Lock symbol needs to moved to the right to the unlock symbol by your finger.
This will then load the desktop and activate the touch screen.
Support Troubleshooting Guide
Unlock a kocaso M736 tablet forgot google password
If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.
Support Troubleshooting Guide
Forget password tablet
Get PowerSuite: a Utility CD that can locate the Passwords. Then tell it to clean the Password section and that's it. Now the system opens like new.
I dont have my password
Try this::While the power is turned off hold the power button and up volume button by pressing them. Keep holding them until something appears on the screen. Then release and you should be given the option to erase all the data from the Kocaso tablet.
MY SON TRIED TO USED MY KOCASO AND HAS ENTERED
TRY:::While the power is turned off hold the power button and up volume button by pressing them. Keep holding them until something appears on the screen. Then release and you should be given the option to erase all the data from the Kocaso tablet.
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