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Questions & Answers
Noise? Louder than normal motor noise? The display is created by the revolving LED board that is connected to a motor. It should be quiet unless you pick it up and give a good listen. Let me assume that you mean that it is normal noise, indicating that the unit is turning. Unplug the power as well as the phone lines from the unit. First, remove the plastic globe. There are 4 points that the globe is connected, two towards the rear and two in front on either side of the control buttons. Press the globe at the front ones and lift towards the rear. After you have removed the globe, remove the three screws that hold the rotor (looks like an "L") to the motor shaft. The LED display is soldered to the rotor. These solder joints break and need to be re-soldered. By adding a small amount of heat as you are bending the display slightly inward, you can repair the connections. Only use low watt solder gun! Re-attach the rotor and globe (unit will not spin with globe off) re-connect the power, press the select button and check out the display. If all connections were made, you will have succeeded. If a line or two are missing, try again!
on Nov 20, 2013
My infoglo has stopped displaying
try unpluging the unit, remove the batteries and replace them, disconnect the phone lines and wait before about five minutes and do a fresh hook up. Do everything you did when you first bought it. If it still won't display then you unit may have fallen and the leds connections could have been dislodged.
I hope your unit reboots. I have a Discovery Channel Blue Globe.
on May 25, 2011
Funny that I came across this. I just now fixed this exact problem. This unit had failed after an electrical storm. Solution found elsewhere suggested removing the batteries and unplugging the A/C adapter for 10 minutes. (I waited 30). Reinstall batteries and reattach A/C adapter. Buttons worked to get to the erase memory option, which I did. Infoglobe is now functioning properly. This is also the instructions for clearing the "eeprom error" readout that many infoglobes exhibit after a power surge. Good Luck!
on Feb 22, 2009
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