20 Most Recent SimpleTech SimpleShare 250 GB Network Hard Drive Questions & Answers

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Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

1. The USB cable between the drive and the computer may be damaged.
2. The circuit board which connects your drive to the interface of the external may be blown.
3. The power supply (if applicable) may have a blown transformer.

The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Question edited for clarity. These don't have a USB Charging cable. They have a USB Data Lead Same as Printer lead and a Power adapter and charging lead. Well mine does. https://www.google.com/search?q=Simpletech+96300-41001-160+external+drive ..

Question edited for clarity, full 'make model (what it is)'. Question moved from Misc to correct category. It is a known issue with Windows 10. https://www.tenforums.com/drivers-hardware/22886-old-simpletech-simpledrive-driver.html More here. check if it show in File Explorer or in Disc Management console? https://www.google.com/search?q=SimpleTech+96300-41001-160+driver ...

First, contact SimpleTech to find out whether an updated driver is available.

Yes this hard drive is compatible with current Windows operating systems.

This error mostly comes when the bkf file is corrupt, BKF file may gets corrupted due to virus attack or interruption during backup process. You can repair your corrupt or damaged bkf file with the help of bkf repair tool. Download a good bkf repair tool from http://www.restorebkf.org/

welcome to USA, we use our own adapters here, 120vac and special plug AC side. where do you live country.? simpletech 320GB BOM No: 96200-41001-05 they sell them on ebay, why not look there and buy it. output 12vdc 0.4 amps or MORE. center pin must be + output end. any pack 12vdc like above works, over 0.4amps. and AC end correct and if you have 240vac make sure the pack does that too.

Yes, but you will most likely need an adapter to adapt the 2.5" drive to a 3.5" drive slot. Additionally, if you wish to keep it as an external drive and suspect/confirm it is the enclosure that is causing the problem, you can purchase 2.5" drive enclosures pretty cheaply.

cords are just copper connectors covered by plastic insulation the bits that count are what is on the ends so if the end connections are the same , it will work