I purchased mine about 5 months ago. Ive been researching and playing around with the remote. This will help you on the way. With the set off, press "Mute", 1, 8, 2 then turn the tv on. This will bring up the main settings, dont change any values on any page, unless you write the origonal values down first, because the total reset doesnt return everything to a "factory" preset. Scroll down to reset and press the enter key. I havent come across any owners or service manuals, and support is slim to none. I wrote a review for the same model on a wal-mart site I believe, and it explains adjustments in more detail. If you want to try to figure out the buttons for yourself, while the tv is on, press "Mute 1, 8, 3" this is another set of adjustments for finer detail. If you change an adjustment here and your not sure, just press the exit button. To save your adjustments in the convergence mode, press and hold the enter button, it should flash a few times and center itself on the screen. If you make a mistake in this mode, the total reset I mentioned first should get you back on track. If you find anything out or have a question, feel free to write me at
[email protected] This is a nice TV, wonder why they stopped making them.