20 Most Recent Avanti DER24CW-1 Electric Kitchen Range Questions & Answers

1. Check the incoming voltage to the unit. There should be 240 volts with a neutral.

2. Check power at the Dbl (double line relay) from (Com) to neutral. There should be 120 volts
incoming to the Dbl. Refer to picture for testpoints. If voltage is ok, move to step 3.

3. Program the unit into a bake cycle. Check voltage across Dbl (double line relay) (N.O. side)
to BA relay for 240 volts. If no voltage replace relay board. If you have 240 volts go to step 4.

4. Check the HTC (high temp cutout) or thermal fuse for open circuit.

The thermal fuse is located on the rear of the oven - behind the back panel. While there, you should find a service manual for the oven with locations and troubleshooting info.

The element may have also failed - you can deduct this if all the previous checks are good and there is voltage at the element.

To test the element - Remove it from the oven, and Using your ohmmeter, set the range scale on R x 1 and place the probes on the element terminals. There should be continuity, with readings ranging from 19 to 115ohms. Readings will vary from manufacturer to manufacturer and according to unit size and the wattage. Be sure to check your manual for the manufacturer's specifications.

If there is no continuity - the element needs to be replaced.

So - in summary - there are a multitude of items that COULD be wrong...

1. High Temp Switch Failure
2. Thermostat Failure
3. Element Failure
4. Control Board Failure

If you have further clarifications - please use the "Continue with this expert" option so we are connected in the future.

Thanks for using FixYa! :D

I had this same issue on this same model (which is how I happened upon this page). I'm still not exactly sure why, but the problem resolved when I pushed down on the knob more firmly than I normally would to light the stove, and it seemed to slide in a little deeper. After that, the oven would light.

That unit is no longer made and there are no parts in the USA or the EU

No! and neither does anyone else it appears. That unit is discontinued.

Avanti Products Your Best Choice for Consumer Appliances Best chance for an answer is the link above.

The gap between the burner and the spark tip may be obstructed. When I clean mine none of them work until they all dry completely.