20 Most Recent Hoover Nextra HNWL 3136 Front Load Washer / Dryer Questions & Answers

Faulty selector knob ?

Click on your model number (below FIXYA) on this website, & search for your model, make. You will get a shortlist; click on your model, below the page u will get Manual/Guides. Click on the blue, u hv your manual on line. If available that is.................
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Most washers recommend dilluting the softener with water when you put it in the compartment. It can build up and completely block it. I've had to manually remove it with anything I could find to reach it and since I've started dilluting it have had not problem.

Hi from retired Englishman in SW France,

Methinks you could do with a manual- for now and later!
Now- unfortunately FixYa cannot provide manuals direct - members of the forum are just people from all over the world, probably working from home, and not representing any particular manufacturer ;-0)
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Manual
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)

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Thanks and good luck!
John C.

Hi from retired Englishman in SW France,
I suspect that it is the conditioner/softener tray which needs a thorough clean, paying particular attention to the sentences in BOLD but follow the guidance notes right the way through, please ;-0)
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Remove the complete drawer. To do this you will have to do one of the following-

• Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
• release the catches underneath (our daughter's Indesit) or
• lift upwards on the tray as it is coming out to clear the lip underneath.

One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C

the dispense itself is likely clogged with hardened softener and the solenoid cannot open/close the door properly. It must be removed and cleaned.

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Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front load washers can make..

Washer Problems Washer noise when spinning
heatman101

For general advice on cleaning a washer lint filter, try eHow: cleaning a washer lint filter.

under top cover there are 2 thermal cut outs to reset.situated centre front

It just pulls off have another go

no promblem with this appliances

What does the error code mean do you have any idea Is it mentioned in the Hand book. At any rate logic suggests a watewr supply problem that the first thing a washing machine needs - water. So a tap not turned on a Kinked hose An inlet valve solenoid failure- Three things for you to check