20 Most Recent Quartet gbc 5550X Shredder Questions & Answers

Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

check for a scrap of paper jamming the small lever to the forward micro switch

Its the thermal cutout that rides on the underside of the roller .Take the covers off and access it from the rear . Its the one on the right from the rear view. Remove the two screws from the front under the bottom roller and it will fall loose . get on e-bay and you can buy a new one .

You would need to lubricate the unit by running through oiled paper or by spraying oil directly into the feed opening and then running unit in reverse for at least 2 minutes Good luck

take the shredding portion of the shredder off and check in its teeth (while unplugged of course) to check that there are no errant pieces of paper or plastic in the device. You may even want to try and blow out any possible paper stuck inside with some canned air or something.