20 Most Recent LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac Questions & Answers

Had the same problem. I could randomly make it turn on by some bazzarre combination of pushing buttons. Now won't do anything. Call Leapster 800 #, and thought I was getting a bunch of b.s. from a "tech" person, however IT IMMEDIATELY RESOLVED THIS PROBLEM. Remove the battery pack and batteries. Take a pencil eraser and rub/clean the contact point where each battery goes in on the tray (except the coil sides). Reinstall the batt's back in the trey. Use the eraser to do the same thing to the outside contact points on the outside edge of the tray as well as on the Leapster itself where the tray goes. Finally reinstall the the battery tray, and BINGO ! Crazy....I would have lost a bet on this "fix".

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

1) Ensure that a cartridge is not inserted
2) Hold down the Hint button while turning the unit on
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
5) Restart unit

Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.

I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions

It is more likely a case of nits. See a doctor.

I also need the instructions as to how it works and the features (NOT to replace any part).The above answers were NO help at all.

1) Ensure that a cartridge is not inserted 2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears. 3) When the LEAPSTER menu screen appears, press the A button 4) Touch each of the crosshairs that appear with the stylus 5) Restart unit

for leaster 2 -
turn off unit, take out cartridge.
hold the hint button, turn unit on.
press A button, touch the stylus on all the cross hairs that appear.
power unit off when done.
power back up.
(got these from the leapfrog site and it worked for me!)

Hold the hint button (question mark) when turning on the device. When the device turns on, do the stylus calibration and touch each of the crosshairs that shows up. After you are finished restart the leapster and you should be fine.

Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

We had a similar problem leapster turned on but would not let us chose a name for sign in. We held down the ? button when switching on then wen tthrough the stylus calibration and re-bootted. All started working again. Hope this helps

Try taking it back to the store, or contacting leap frog for repair. Looks like in the US, the warranty is about 3 months, but in Canada or the UK it is longer.