Top 20 Brother HL 5250DN Laser Printer Questions & Answers

Hi,

1. Make sure that the machine is turned on.
2. Open the front cover.
3. Press and hold OK for about two seconds to display Drum Unit, and then press OK.
4. Close cover.

problem on drum unit.buy new one

problem on paper feed sensor under the drum unit or problem on drum unit.

Since you mention internet issues that your carrier fixed, I'd look at your local router. The router provides IP numbers to all the devices in your home network and if its been replaced or even reset, its likely offering up a new (and different) ip number to your printer. Try creating another printer object on your windows computer and see if windows can find the Brother connection that way. Windows won't scan for a changed IP number on a printer its already configured. If that fails, you can use the router to show you all the devices it sees on your home network and check to be certain the printer is present. --jm

HI Lan, Go To Below official Brother Printer Solution Page For Your problem, The printer will not turn on Brother Still having Problem Then follow Us For Brother Printer Support

This should really be done by a service center. What area are you in? You can email [email protected] for more information ... Some customers can replace them by themselves...

Check the C6200 Device Settings in the properties and make sure that the Duplex Unit is installed.

Your ink cartridge is low, empty or possibly clogged First step is to see will if it print a test page Go to Start, settings, printers. Right click on the printer, properties, print test page. If that doesn't work there should be a head cleaning option in properties that will make it clean the print heads. If there is still nothing after that then either it's badly clogged, low or out of ink, and needs to be replaced This may help Turn on the hot water until warm Put about 1/2 inches of water in a cup Put the print head portion (where the ink comes out) in for about a minute or two This will help to dissolve the clogged print head Dry off the cartridge using a soft tissue. Re-insert the cartridge into the printer. Run the normal cleaning software routine a few times Still having Problem Then follow Us For Brother Printer Support

Make sure you have drivers for the 2230 brother printer put the driver s in the windows folder. Go to control panel...printers click on it. Should say have disk and find drivers then install. Sometime there will be exe file that decompressed driver files will start as blue screen follow directions.

Yes you can fix the same fuser but you will need advanced skills, this problem can be because you need to replace the upper fuser roller usually is the part that first come damaged, in case this part is ok, check the lower pressure roller, if both are fine, check the heating element, it will be one of this 3 parts.

All four LED's flashing together indicate an error that cannot be cleared by an end user. Normally a service call will be required.I would recommend getting in touch with Brother or a printer technician.

This is a suggestion which may help:- Try changing the print cartridge/s that will be used if the print job goes ahead. I have had the same msg come up just after changing a low cartridge with a cheaper replacement cartridge which had leaked whilst still in its cling wrap(normally I wouldn't install a cartridge like this but I had no other alternative & it did work initially & even after the error msg came up I checked it for leaks & found none. As soon as I refill a propietry one or buy another I will be trying out my own suggestion. I would appreciate it if U can email me of any success U achieve & how U did to "[email protected]"

If all four lights are blinking see: http://www.fixya.com/support/t901889-all_lights_flashing

go to printing option .setting paper source automatic.setting paper size or press go button.

reset drum counter 1 hold down go button 30 second all light off than press 3 times go button.drum counter reset. after 20,000 page need reset drum counter.

need printer service ,some times when the laser unit dirty than u should clean all optical mirror inside laser unit. sometime comes from drum , also if the fuser unit defective, last chance change toner cartridge.

press go button 2 times ,printer and computer is not connected properly .

The following is courtesy of Brother:

To resolve blank prints, follow the steps below:

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

To clean the laser glass follow the instructions listed below:

1. Turn off the Brother machine using the power switch located on the right side of the machine.

2. Unplug the power cord from the AC power outlet.

3. Open the front cover and remove the drum and toner assembly.

NOTE: We recommend you place the toner and drum assembly on a piece of paper in case you accidentally spill or scatter toner.

4. The laser glass is located inside the machine where the drum was installed. It is a piece of glass, about 1/2 inch wide and approximately 8 inches long, located on the ceiling of the inside of the printer. Gently wipe the glass with a clean soft DRY cloth. DO NOT use isopropyl alcohol or any liquid to clean the glass.

5. Place the drum and toner assembly back into the Brother machine.

6. Close the front cover making sure it latches on both sides.

7. Plug the machine back into the power outlet and turn on the power switch.

8. Test the machine by printing the Print Settings page. Press the GO button three times. The printer will print the current printer settings.

9. If the problem continues, perform a factory reset.

a. Turn off the printer.

b. Make sure the front cover is closed.

c. Hold down the GO button as you turn on the power switch.

d. Release the GO button when the Status light turns off. The Toner, Drum, and Paper lights will be on.

e. After releasing the GO button, all the lights will turn off.

f. Press the GO button eight times.

g. The printer settings will be reset to factory default. The printer will then initialize and return to Ready status.

10. If the problem continues and your machine is within warranty, you can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below:

http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.

If your machine is out of warranty, you can locate a Brother Authorized Service Center using the information listed above.

replace the drum unit