20 Most Recent Hotpoint Ultima WD72 Front Load Washer/Dryer - Page 5 Questions & Answers

We let the washer stand for 45 mins then tried to wash again and it washed another 3 times and has not shown the fault since.It is the relay for controlling the heating element and tends to stick when it gets warm.We found that letting it cool for a while and resetting itself it worked again.This might not solve the problem in the long term but it worked for now.The fault shown was F-08
Thank you

motor tacho failure replce motor

e11 is a pump fault and e30 is a motor fault there is a possible fault with pcb also

F12 is classed as a communiction error.
Either faulty connections or electronic panel

your drive belt runs from the elec motorpully and then round the drum ?? so if yo look at the motor you will see it resembles rather like car alternator ?? and is fitted with a method of adjustment much the same ie a slide adjust bracket ? which you will slacken bolt/nut to enable motor to slide to a point enabling the fitting of belt? then with a suitable imlement? swing(lever )the motor till belt is taught and re tighten adjust bolt/nut also check the pivot mounting bolt/s/nuts are tight hope this helps

F05 machine means "Pressure switch jammed"

Try first cutting power to the machine for two minutes, if that reset the code, then the problem was temporary.

If not :

Check if the machine drained, or if water is not being drained.

If drain system works .take off the the lid , locate the switch, it must have a small hose attached.
Remove the rubber hose attached to it, and unlock it by blowing into the hose.

If the water does not drain, this will also cause the pressure switch error.
In this case check the drain hose , and the drain pump.

Finally, ta faulty timer control board can cause the error, you test the control PCB if lid switch and drain system are OK.

F16 - Extremely high water level Disconnect or turn off the water supply and ensure that the water level does not rise any more. Then Book a service engineer

According to the Hotpoint error code list H20 indicates to check taps and pressure of incoming water..
So make sure you have adequate pressure of water at the valves, low hot water pressure can cause problems..
Also what I would do would be to check the filter located in the sump hose at the rear of the m/c,\this can leade to a sticking water level s/w..
Hope this helps.
Plz leave feedback.
Thanks.

If the machine des not stop filling and cycle hang in position, then it is a faulty water level switch.

If the machine does not stop filling , and the cycle goes on, then test that the inlet valve is not stuck in open position, if the inlet valve is OK, replace the timer control assembly.

you will need to check there is water flowing with enough pressure and your hoses are not kinked.
sometimes there is a small filter at the entry to the hose connector which may become limescaled. these may be in the hose or the part of the machine they attach to.

Sounds like it is not draining, that is why water came out on spin.
You need to check the outlet pipe, and see if there is a blockage anywhere.
Also the pump may not be working.
There is a filter built into the sump hose, you need to remove the back panel to access it, and then remove the large black hose fastened to the bottom of the drum.
In there you will find the filter, remove and clean if required.
Hope this helps, if any further prob, come back to me. Please leave feedback.Thanks.

E15 is for your drain pipes are clogged. Either from the pump or after the pump. Usually it is something before the pump that is blocking the pump from working correctly. Open the back of the unit and check out all of the hose lines, EVERYTHING. And make sure that you do not have any blokage whatsoever. Once that is done you can try to do a load with really hot water. Usually that is enough to get rid of the rest of the blockage and makes things soft so it runs smoother

if you hav'nt fixed it try the element in the dryer unit on the top of the drum check it for continuity have you any flashing lights

you may have a hose loose or holed at the inside rear of the machine.

f12 is a communication error between the circuit boards. engineer job. if the machine is less than 5 years old the parts are free but the callout +repair's about £100 from hotpoint.

should be held on by a sprung ring round it. prize it off with a screwdriver and pull the seal towards you.

the button is not stuck in is it? sometimes they get a bit sticky in kitchens.

remove the front retainer, wire/spring affair.
slip the front of the seal off.
seal is held onto drum by a large sprung retainer, remove this by levering it off with a screwdriver.
put the new seal in and it's a case of putting the retainers back. the inside can be made easier with the application of some soapy water in the seals groove that the inner retainer sits in.
good luck as it can be easy or difficult doing the same job.

f11 can be no hot fill so is your water turned on?

Goto;
www.hotpoint.service.co.uk
In the drop down list on left click on-----------hotpoint manuals , user guides, handbooks.
In the search box type in your model number, and download instructions.
Plz rate my solution.
Thanks.