20 Most Recent Canon ZR85 Mini DV Digital Camcorder - Page 6 Questions & Answers

This problem may be due to a malfunction of the CCD image sensor in the camera. It is defective in this model and canon will repair it for you at no charge. Here is the link to their service notice. You can call the 1800 no in the article and they will send you a form along with a ups label to send the camera to them.

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=818&id=29819&keycode=2112&modelid=9739

Hope this helps:)

Hi,
You can download instruction manual of ZR85 by clicking Canon Support.

Good luck.

Hello,

Sorry about delayed reply as I just saw it.

Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Regarding can't see picture or time code in playback, it is problem of dirty / clogged video heads. Use good quality video head cleaning cassette to clean heads and hope camera will show playback picture.

Good luck.

Hello,

Sorry about delayed reply as I just saw it.

Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Good luck.

Hello,
Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Good luck.

Hi,
Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced to back in business.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Good luck.

I had a similar thing happen to me...the video would not come one when I turned it on, but the audio would work, and it would play back tape fine. I happened upon the following solution (though I don't know how long it will last). I charged the camera, and then noticed it worked fine when the charger was plugged in. As soon as I unplugged it, the video would go black. So...I plugged it in, turned it to record, and unplugged it, and it worked! Almost like something got reset. I have no idea how long this will last, or if it means the battery is going...but, give it a try!

See this link

I found a temporary solution for this problem. When the tray with the cassette tape comes out remove the battery so that the tray will not go inside again. Now on top of the tray it will be written as "PRESS" just adjucent to it you can see a spring connected to the tray just press the string down wards and the tray opens and you can replace the battery. Hope this can help.

I have same issue. GR-DVX707EK will not work under MS Vista!! Need help with Drivers

I also have the same problem but cleaning the heads didn't work, any other solutions?

Steps for removing the tape from a totally dead ZR85:
1. Turn camera upside down.
2. Move "Open/Eject" button to full right position (toward lens).
3. Manually push tape door open.
4. On the metal surface that sits between you and the tape, there is a very small screw. There is probably a yellow sticker next to the screw that says "Do not press on this part". With a small jewelry phillips screwdriver, remove that screw.
5. Push the metal plate (with tape) in the direction ofr the door and lift slightly. The metal assembly holding the tape comes loose, exposing the top of the tape.
6. Pull the tape upwards (out of the camera). At this point, the tape will still be engaged in the play heads. With the cartridge out far enough to see the heads, reach in with your jewelry screw driver and carefully lift the tape over the heads, and free from the camera.
7. Use the eraser on the end of a pencil to wind your tape back into the cartridge.
8. When re-assembling the mechanism in the camera, there are two curved slots on both sides of the piece you took loose. You'll need to thread these onto two posts inside before you place the top back in position and put the screw back in.

call canon tech support. my zr85 had the same problem and they fixed it free of charge. there is a recall on all cameras that have this problem. good luck.

YES THE MAIN BOARD HAS FRIED. VERY EXPENSIVE AND HARD TOO PUT IN

Same problem here with the Samsung D963 (DV cam). I discovered that if you cycle the tape loader without a tape and then load a tape the gremlins leave. At least on mine, the camera doesn't stop for an eject anymore. Hope this helps veryone with this stupid problem. Now if I could just fix the damned battery life....

Check this link.

You should probably take it to the camera shop and see whats going on with the power supply.

Check this link.

See this link.